Morissa Smith
Plainfield,IN
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Sharon L Todd Estate and Trust Management
Avon, IN
04.2021 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
Administrative Assistant
Travel with Shawn Hayes
Plainfield, Indiana
06.2018 - 04.2021
- Provided administrative support to the travel agent, including scheduling meetings and managing calendars.
- Organized and maintained electronic documents, ensuring accuracy and confidentiality of records.
- Managed calls while providing information to clients.
- Assisted with the planning of excursions for clients.
- Created travel itinierary for clients.
Shipping Supervisor
Thermal Structures
Plainfield, Indiana
03.2014 - 04.2018
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Maintained records of all outgoing shipments, ensuring that they were accurate and complete.
- Monitored staff performance to ensure compliance with company policies and procedures regarding packaging, labeling, and shipping deadlines.
- Created monthly reports on shipping activities for management review.
- Ensured safety protocols were followed when loading and unloading trucks or containers.
- Coordinated with carriers to schedule pick-up and delivery times for shipments.
Education
Some College (No Degree) - Business Administration and Management
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Office Administration
- Scheduling
- Clerical Support
- Calendar Management
- Research
- Data Entry
Timeline
Administrative Assistant
Sharon L Todd Estate and Trust Management
04.2021 - Current
Administrative Assistant
Travel with Shawn Hayes
06.2018 - 04.2021
Shipping Supervisor
Thermal Structures
03.2014 - 04.2018
Some College (No Degree) - Business Administration and Management
Ivy Tech Community College of Indiana
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