Summary
Overview
Work History
Education
Skills
Activities
Accomplishments
Gardening, building projects, arts and crafts
Timeline
Generic

Morna Burton

Mableton,Ga

Summary

With 15+ years of experience, skilled Facilities/Project Coordinator/Administrative and Business Operations Assistant. Strengths include organizing business operations, managing finances, and overseeing resources for seamless project operations. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

11
11
years of professional experience

Work History

Workplace Coordinator

JLL Corporate Offices
07.2022 - Current
  • Entered data, generated reports, and produced tracking documents daily.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to for four projects.
  • Gathered and organized materials to support operations.
  • Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts for 5 plus moves.
  • Conducted comprehensive market research to inform strategic planning, leading to more targeted and effective project initiatives for 5 offices.
  • Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
  • Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality for 5 offices
  • Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
  • Kept high average of performance evaluations for 4 years.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

FACILITIES / PROJECT COORDINATOR

JLL - CITRIX
12.2014 - 04.2022
  • Oversee all aspects of equipment installation, maintenance, and repair for both internal and external services, serving as principal contact for all and maintaining security procedures.
  • Perform customer needs assessments, coordinated resolutions with supply chain and quality teams through Citrix Concierge and JLL’s Corrigo ticketing systems.
  • Used JLL-Citrix strategies to promote exceptional customer service, create a positive environment for employees and clients daily.
  • Evaluate facility operations for personnel safety and health regulations compliance daily.
  • Complete a broad variety of administrative tasks for managers and senior directors for 8 years.
  • Coordinate & plan events, including conferences, seminars, catering, and holiday parties
  • Manages complex calendars, arranges for meetings, appointments, and travel arrangements.
  • Contribute to team effort by accomplishing related results as needed.
  • Create and develop a 'Thank You' brochure for company appreciation.

ADMINISTRATIVE ASSISTANT / LEGAL ASSISTANT

THE SMITH GROUP
06.2013 - 06.2014
  • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval weekly.
  • Screened phone calls to effectively handle less important inquiries and keep senior staff free for matters that are more important.
  • Obtained signatures for financial documents and internal and external invoices.
  • Managed general clerical needs such as opening and closing files, scanning sheets, and faxing documents every 30 days.
  • Processed client rebate reconciliation, reporting, and check requests every day.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Researched and resolved accounts payable discrepancies 5 days a week.
  • Scheduled and coordinated meetings between legal teams and clients, including setting up refreshments and preparing materials.

Education

GRAPHIC DESIGN / PRINT DESIGN & LAYOUT - Graphic Design

NORTH METRO TECHNICAL COLLEGE
Acworth, GA
05.2007

Skills

  • Resourceful & Efficient
  • Attention to detail and Discreet
  • Self-starter with critical thinking skills
  • Good communications skills
  • Ability to multitask in high stress environments
  • Logistic, Analytical, and Research skills
  • Creative, flexible, and willing to learn new things
  • MS Office & CRM Software
  • Best Practices Implementation
  • CRM Software
  • Teamwork and Collaboration

Activities

  • I always enjoyed helping my co-workers with any questions about some of our systems or anything else they may need.
  • I enjoy several artistic activities such as painting, woodworking, metalworking, and making cat playgrounds.
  • I love gardening and nature, so I am outside a lot, taking care of the vegetable garden, planting fresh flowers, talking with the neighbors, bird watching, or just enjoying the weather.
  • I really enjoy researching new things whether it is a new hobby, discussions I have had with friends or co-workers, where sayings or words really came from, a new tech device etc., it could be anything.

Accomplishments

    Was able to save JLL several thousand dollars in fee's from our land lord.

    Created a master list for each of our offices to keep office supply costs down.

    Began creating several "How To" training manuals for our team / offices.

    Successfully ran the day to day operations of our facilities team while our manager was our on paternity leave.

Gardening, building projects, arts and crafts

I love to grow all kinds of vegetables in my garden, something about going out to your backyard and just picking what you want is so much fun! 

I also have several flowers that I enjoy and recently re vamped our front beds with weed blocker, new dirt and some beautiful cypress mulch and Tennessee river rock. 

I found out during COVID that I love to build and work with my hands, I began restoring an antique piece a friend gave me and the next thing I knew I had several work tables, miter saws, drills and you name it! 

My mom and I used to go to any craft fair we could find and walk around, sometimes we would purchase things we just could not resist, bring them home and go to work! My mom also taught me how to sew and I have her old Singer that I use almost everyday. 

I also love the outdoors, if you couldn't tell. My father would take us camping up in the North Georgia mountains, real camping that you need a bib 4X4 to get up the mountain. We loved to fish together and cook, we always had a great time, there is nothing like getting away to a beautiful place and truly relaxing. 

Timeline

Workplace Coordinator

JLL Corporate Offices
07.2022 - Current

FACILITIES / PROJECT COORDINATOR

JLL - CITRIX
12.2014 - 04.2022

ADMINISTRATIVE ASSISTANT / LEGAL ASSISTANT

THE SMITH GROUP
06.2013 - 06.2014

GRAPHIC DESIGN / PRINT DESIGN & LAYOUT - Graphic Design

NORTH METRO TECHNICAL COLLEGE
Morna Burton