Summary
Overview
Work History
Education
Skills
Computer Programs
Timeline
Generic

Morquita Andrews

Shelton

Summary

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Overview

20
20
years of professional experience

Work History

Practice Manager

Ridgefield Oral and Maxiloofacial Surgery, LLC
Ridgefield
09.2019 - Current

Educated healthcare providers on practice offerings via meetings and presentations.

Entered fee schedules and codes into software, ensuring accuracy of provider details.

Managed aging reports and collections while maintaining the general ledger.

Processed patient referrals and obtained necessary treatment records efficiently.

Oversaw electronic and manual submission of insurance claims, including secondary claims.

Scheduled, checked in, and confirmed patient appointments to boost office efficiency.

Contacted insurance companies for breakdowns of benefits, presenting comprehensive treatment plans.

E-prescribed medication and secured prior authorizations for dental and medical insurance.

Prior office manager/ Current Biller

Fairfield Oral and Maxillofacial Surgery, LLC
Norwalk
05.2018 - Current

Educated healthcare providers about practice services and facilitated collaborative meetings with doctors.

Established practice by obtaining IRS and government tax ID along with necessary documentation.

Tracked monthly expenses while ordering dental and office supplies efficiently.

Conducted staff interviews, hired personnel, and managed onboarding processes, ensuring payroll accuracy.

Input fee schedules into software, including codes, provider information, and claim addresses.

Managed aging reports, collections, and maintained general ledger along with accounting systems.

Processed patient referrals and secured relevant treatment records for continuity of care.

Oversaw insurance claims processing, ensuring accuracy in electronic and manual submissions.

Patient Advocate

Nuvance Health
Danbury
01.2014 - 10.2018

Managed all patient referrals and scheduled new patients efficiently, ensuring timely record acquisition.

Ensured accuracy of patient demographics and insurance data across multiple systems.

Collected copayments, scanned, faxed, and consolidated all medical records for new patients.

Processed referrals and secured necessary treatment records for patients.

Performed reception duties while maintaining effective communication with customers.

Answered phone calls, routed inquiries, conveyed information, and detailed messages accurately.

Coordinated appointments, registered patients, tracked referrals, and scheduled tests with proficiency.

Sent prescription refills and lab requests promptly based on patient needs.

Practice Manager

Dr. Dental
Danbury
10.2017 - 05.2018

Maintained dental clinic budget, general ledger, and accounting systems for financial accuracy.

Managed aging reports and collections; generated weekly and monthly analyses for meetings.

Tracked and approved employee time-off requests; administered weekly and monthly staff meetings.

Processed patient referrals and obtained required treatment records efficiently.

Oversaw processing of insurance claims, including secondary insurance submissions.

Answered phone calls, routed inquiries, and provided detailed messages to ensure clear communication.

Scheduled patient appointments, checked patients in/out, and confirmed upcoming visits.

Assisted patients with credit applications and financial assistance options.

Front Desk Coordinator

Danbury Oral and Maxillofacial Surgery
Danbury
01.2006 - 01.2014

Ensured smooth front desk operations through effective communication with surgeons.

Scheduled and confirmed appointments promptly, scanning insurance details for accurate records.

Verified patient insurance eligibility and coordinated benefits clarification with insurers.

Entered patient information into practice software and assisted with paperwork completion.

Managed financial agreements, billing, and account receivables efficiently.

Assisted chair-side during procedures, acquiring necessary consent signatures while CPR certified.

Compiled front desk finances for bookkeeper and handled deposits securely.

Facilitated friendly communication between patients and staff to enhance experience.

Education

High School Diploma -

Henry Abbott Technical High School
Danbury
06-2001

Some College (No Degree) - Accounting and Finance

Naugatuck Valley Community College
Waterbury, CT

Skills

  • Medical and dental coding
  • Insurance verification
  • Fee schedule management
  • Patient referrals processing
  • Electronic claims submission
  • Dental and healthcare operations management
  • Aging management
  • HIPPA Complaint

Computer Programs

Proficient in EMR, Athena, Microsoftwords, Excel, Outlook, Dentrix, Dr Suni, Touchchart, CS WinOMS, Eagelsoft, InVivo and VixWin, Vyne

Timeline

Practice Manager

Ridgefield Oral and Maxiloofacial Surgery, LLC
09.2019 - Current

Prior office manager/ Current Biller

Fairfield Oral and Maxillofacial Surgery, LLC
05.2018 - Current

Practice Manager

Dr. Dental
10.2017 - 05.2018

Patient Advocate

Nuvance Health
01.2014 - 10.2018

Front Desk Coordinator

Danbury Oral and Maxillofacial Surgery
01.2006 - 01.2014

High School Diploma -

Henry Abbott Technical High School

Some College (No Degree) - Accounting and Finance

Naugatuck Valley Community College
Morquita Andrews