Morrigan Myers
West Palm Beach,FL
Summary
Dedicated and observant salon assistant/ junior stylist with 2 years experience in shampooing, conditioning and rinsing guests hair using salon-exclusive products. Skilled at keeping stations neat and clean and assisting with coloring procedures. Friendly and talkative with excellent organizational skills. Exceptional at recommending products and looks based on physical characteristics and customer requests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Key Holder
Salon Centric
06.2024 - Current
- Enhance customer experience by providing exceptional service and addressing inquiries promptly.
- Increase store sales by creating visually appealing merchandise displays and product placements.
- Streamline inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Expedite product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Facilitate smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
Customer Experience Manager
Micheals Craft Store
11.2023 - Current
- Conduct regular performance reviews with team members, fostering professional growth and development.
- Manage escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Handle complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Increase employee retention through effective training and mentorship programs.
Salon Assistant
Rinse Salon
09.2023 - 01.2024
- Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
- Increased client retention with effective communication skills and timely appointment scheduling.
- Performed light administrative duties such as answering phones, filing client records, and managing incoming emails when necessary.
- Answered telephone calls to provide information and schedule new appointments.
- Helped prepare clients for hair service.
Assistant
Madison Reed
11.2022 - 01.2023
- Greeted guests in with friendliness and professionalism.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Checked in with clients to confirm comfort throughout appointments and services.
Hairstylist/ Receptionist
Tipsy Salon
10.2022 - 11.2022
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Styled hair for customers for special events and occasions.
Salon Assistant
Tresses Hair Salon
05.2022 - 07.2022
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Provided assistance to stylists when needed.
- Shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
- Pre-booked clients for follow-up visits and promoted salon services and retail products.
Education
Certification in Cosmetology - Cosmetology
Palm Beach State College
Lake Worth, FL07.2022
High school diploma or GED -
Baldwin Middle-Senior High School
Baldwin, FL06.2016
Skills
- Autism Experience (10 years)
- Cashier (5 years)
- Customer Service (5 years)
- Retail Management
- Retail sales
- Store management
- Responding to customer situations with sensitivity
- Sales and Promotions
- Retail Merchandising
- Persuasive Techniques
- Salon maintenance skills
- Knowledge of latest trends
- Hair coloring procedures
- Shampooing and Conditioning
Certification
- Licensed Cosmetologist: CL1300675
Timeline
Key Holder
Salon Centric
06.2024 - Current
Customer Experience Manager
Micheals Craft Store
11.2023 - Current
Salon Assistant
Rinse Salon
09.2023 - 01.2024
Assistant
Madison Reed
11.2022 - 01.2023
Hairstylist/ Receptionist
Tipsy Salon
10.2022 - 11.2022
Salon Assistant
Tresses Hair Salon
05.2022 - 07.2022
Certification in Cosmetology - Cosmetology
Palm Beach State College
High school diploma or GED -
Baldwin Middle-Senior High School
- Licensed Cosmetologist: CL1300675
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