Sharon Carew
Saint Albans,NY
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
17
17
years of professional experience
Work History
HHA-Sleep Study Specialist
Elara
Queens, New York
04.2018 - 11.2022
- Recognized emergency situations and implemented appropriate procedures.
- Documented patient status and reported changes in care needs.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Responded quickly to emergency situations using appropriate safety protocols.
- Tracked and reported clients' progress based on observations and conversations.
- Participated in team meetings with other healthcare professionals regarding patient care plans.
- Updated and maintained databases with current information.
- Worked with cross-functional teams to achieve goals.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Owner/Manager
Better Cleaning Services
Saint Albans, New York
12.2005 - 11.2021
- Ensured compliance with applicable laws and regulations related to business operations.
- Formed and sustained strategic relationships with clients.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Managed daily operations of business, including hiring and training staff.
- Researched potential partners in order to expand services offered.
- Reviewed legal documents related to business operations.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Clinical MD Analyst
Allen
Queens, NY
05.2010 - 03.2018
- Set specific goals for projects to measure progress and evaluate end results.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained accurate records of all data collected during analysis processes.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Crafted written communications connecting staff, MDs, pharmacies, insurance companies, and patients.
Office Manager
Elim
Queens, NY
02.2006 - 04.2010
- Provided administrative support to management team including preparing reports and presentations.
- Assisted in developing budgets for departmental expenses.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized company events including holiday parties, team building activities .
- Prepared agendas for board meetings along with taking minutes during sessions.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ensured compliance with applicable laws regarding employment practices.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Operated a variety of machinery and tools safely and efficiently.
Education
Associate in Computer Information Services - Information And Computer Systems
Ruthledge Phillips College
New Orleans, LA01-1993
Certificate In Business Studies - Business
Pitmanville Business College
New Amsterdam01-1986
Skills
- Sleep support
- Vital signs monitoring
- Palliative care knowledge
- Documentation proficiency
- First aid and CPR
- End-of-life care
- Patient advocacy
- Emotional support
Timeline
HHA-Sleep Study Specialist
Elara
04.2018 - 11.2022
Clinical MD Analyst
Allen
05.2010 - 03.2018
Office Manager
Elim
02.2006 - 04.2010
Owner/Manager
Better Cleaning Services
12.2005 - 11.2021
Associate in Computer Information Services - Information And Computer Systems
Ruthledge Phillips College
Certificate In Business Studies - Business
Pitmanville Business College
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