Morris Lang

• Built strong relationships with over 100 partners and clients in less than a year, leading to increased business revenue, repeat business and a sustainable business model.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.
• Established and maintained highly effective relationships with clients and industry partners to drive growth.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
• Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
• Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
• Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
• Identified business development challenges and customer concerns for proactive resolution.
• Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
• Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company's offerings.
• Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Streamlined internal processes within the business development department, reducing inefficiencies and increasing productivity among team members.
• Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
• Built relationships with customers and community to promote long term business growth.

• Managed 25 + Million in assets
• Oversaw and directed several project teams comprised of current direct, State, and contractual personnel
• Responsibilities included but was not limited to overall project governance and adherence while implementing directive course corrections as needed to reach programs standards
• Main duties include focus on project monitoring, control, team integration, change integration, and corrective action as needed.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Facilitated workshops and conducted one-on-one training to educate team members.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.

• Built rapport and cooperative relationships with construction managers, Program Managers and Contractors resulting in greater efficiency and productivity
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Managed +20 million in construction projects in the Build it Back, NY program and +15 million in Louisiana and U.S.V.I. Re-Roofing Project

Built rapport and cooperative relationships with construction managers and contractors resulting in greater efficiency and productivity

• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Revitalized processes, streamlined procedures and automated activities to contribute to service quality improvement initiatives.

• Managed over 500 Client from intake through continued subscription services
• Managed compliance efforts, reporting and audits.
• Provided strategic oversight for client project execution
• Assisted in development of quality assurance processes for company deliverables.
• Consulted over 500 clients on best practices and served as project manager for all process improvements and regulatory initiatives.
• Maintained effective working relationships with regulatory authorities, suppliers and customers.
• Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
• Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
• Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
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