Personal assets include a strong work ethic, very resourceful in resolving conflict. A fast learner fostering leadership qualities with the ability to influence others, provide oversight, guidance and assistance where needed. A proficient communicator with the ability to build a productive relationship with other colleagues as well as customers. Recognized by superiors for accuracy, efficiency, and reliability. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Timekeeper CSR / Lead Police Officer
Department Of Defense Air Force
Robins AFB, GA
10.2016 - Current
Generated monthly reports summarizing total hours worked by department.
Preparing various routine correspondence/reports, maintaining files/records, and reviewing and processing mail
Resolved inquiries from employees concerning their paychecks or other payroll-related matters.
Conducted research on wage laws, regulations, and best practices for payroll processes.
Ensured proper deductions were taken from employee paychecks based on benefits chosen.
Performed developmental assignments of moderate difficulty where work procedures are established, and a number of specific guidelines exist
Performed recurring assignments of limited, but gradually increasing difficulty and complexity.
Gathered facts and used effective analytical, and evaluative methods to accurately assess information and formulate solutions to problems.
Provided assistance in planning, monitoring, & conducting quality assurance exercises.
Maintained accurate records of employees' hours worked, including overtime and vacation time.
Monitored employee attendance to ensure compliance with company policies.
Assisted in the preparation of payroll reports on a weekly basis.
Processed new hire paperwork and entered information into the payroll system.
Verified accuracy of timesheets before submitting them for processing.
Secured personal and payroll information in compliance with federal regulations.
Armed Security Guard
Department Of Defense Army
06.2021 - 02.2022
Detects and neutralize breaches of security.
Conducted access control at points of entry at installation.
Preparing various routine correspondence/reports, maintaining files/record
Provided customer service to visitors visiting installation.
Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
Used Excel, Microsoft, and outlook to create and prepare reports on accidents, incidents, and suspicious activities on premises.
Public Safety Officer
College Of Charleston
08.2008 - 12.2015
Conducted routine and non-routine searches and inspections of person, baggage, vehicles and other materials.
Analyzed crime management and prevention actives within community of service.
Gathered weekly statistics for criminal analysis reports and compiled charts and graphs to depict increases and/or decreases in criminal activity and distributed via email to department weekly.
Effectively patrol assigned area diligently, giving particular attention to locations where security problems have been most frequent.
Trained and certified newly assigned PSOs in Police Mountain Bike Patrol and proper safety procedures.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Sales Representative
ADT
09.2007 - 07.2008
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Developed and implemented sales strategies to increase profits.
Developed and delivered engaging sales presentations to convey product benefits.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Associate in Marketing - Business Marketing and Marketing Management
Aiken Technical College
Aiken, SC
Skills
Report Writing
Employee Relations
Case Documentation
File and Records Management
Exceptional Problem Solving
Compiling Data
Payroll Processing
Direct Deposit Processing
Investigating Discrepancies
Payroll Software Proficiency
Proficient in DCPS and ATAAPS
Teamwork and Collaboration
Ability to analyze problems to identify significant factors, gather data, and recognize solutions
Timeline
Armed Security Guard
Department Of Defense Army
06.2021 - 02.2022
Timekeeper CSR / Lead Police Officer
Department Of Defense Air Force
10.2016 - Current
Public Safety Officer
College Of Charleston
08.2008 - 12.2015
Sales Representative
ADT
09.2007 - 07.2008
Associate in Marketing - Business Marketing and Marketing Management