Morris Redding
Plymouth Meeting,PA
Summary
Versatile Property Superintendent with proven skills in cost-effective property operations, maintaining high standards of operations and cleanliness and generating steady revenues. Collaborated with council members, staff and service providers to consistently meet property management requirements. Coordinated repairs, met with contractors and resolved business concerns. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
33
33
years of professional experience
Work History
Property Superintendent
Upper Dublin Lutheran Church/Rose Hill Cemetery
Ambler, PA
06.2016 - Current
- Conducted regular walk-throughs of the properties to assess condition and identify any issues or potential problems.
- Managed day-to-day activities involving staff, church members and subcontractors.
- Responded to maintenance requests according to agreed conditions for building functionality.
- Planned, scheduled and coordinated general maintenance or repairs for properties.
- Performed preventative maintenance on all HVAC systems, plumbing, electrical and other mechanical systems.
- Cultivated rapport with clients to meet expectations for sales and maintenance of cemetery plots.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handyman
Mo Knows Home Improvement/AFL Electric
Plymouth Meeting, PA
11.2001 - 06.2016
- Constructed decks or patios to create additional living spaces outdoors.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Installed plumbing fixtures, including sinks, toilets, bathtubs and showers.
- Measured and cut drywall for installation of new walls or repair of existing walls.
- Calculated required materials needed based on field measurements or work orders.
- Replaced faulty wiring in electrical circuits and outlets.
- Assisted with installing and maintaining electrical and power systems during remodeling projects.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Installed cabinets, countertops, appliances and other fixtures in kitchens and bathrooms.
- Installed tile backsplashes in kitchens and bathrooms to improve aesthetics.
- Painted interior rooms with desired colors according to customer specifications.
- Prioritized and organized tasks to efficiently accomplish service goals.
Department Manager
Home Depot
Plymouth Meeting, PA
03.1999 - 10.2001
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Conducted regular performance reviews to monitor progress of individual employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed existing processes regularly for potential opportunities for automation or efficiency gains.
- Analyzed business performance data and forecasted business results for upper management.
- Monitored daily sales figures to track trends in customer buying behavior.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
Project Manager
Robbins Motor Transportation Inc
Eddystone, PA
05.1991 - 06.1999
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Answered customer requests with information about product availability, shipping information and status updates.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Participated in team meetings discussing changes in procedures or processes.
- Implemented GPS technology and provided real-time status updates as needed.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Hotel, Restaurant And Institutional Management
Pennsylvania State University
University Park, PASkills
- Property Management
- Maintenance Scheduling
- Grounds Maintenance
- Skilled Multi-Tasker
- Preventive Maintenance
- Maintenance Knowledge
- Customer Service-Focused
- Inventory Control
Timeline
Property Superintendent
Upper Dublin Lutheran Church/Rose Hill Cemetery
06.2016 - Current
Handyman
Mo Knows Home Improvement/AFL Electric
11.2001 - 06.2016
Department Manager
Home Depot
03.1999 - 10.2001
Project Manager
Robbins Motor Transportation Inc
05.1991 - 06.1999
Bachelor of Science - Hotel, Restaurant And Institutional Management
Pennsylvania State University
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