MORRIS KELVIN Johnson
Storekeeper/office Assistant
Doha
Summary
Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to over 100 customers daily.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to over 100 customers daily.
Resourceful Office Assistant achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives.
Reliable employee seeking Administrative position. Offering excellent communication and good judgment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Storekeeper
Vectrus System Cooperation
Doha
07.2021 - 12.2022
- Received, merchandised and arranged all shop items for visual display.
- Assisted customers by answering questions and suggesting merchandise.
- Trained and supervised new associates in grocery, produce and administrative departments.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Ordered goods from various vendors to maintain store merchandise levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Kept sales receipts and maintained accounting records.
- Documented shipping and receiving records to confirm receipt of orders.
- Used Software to prepare purchase requisitions for replacement of stock.
- Monitored merchandise on shelves and in storage using inventory control system.
- Welcomed customers to assist in selecting appropriate merchandise and products.
- Issued invoices to request payment from customers every month.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Filled orders by gathering merchandise specified in requisitions.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Oversaw warehouse staff by providing instructions and leading daily activities.
- Received product shipments and organized in stockroom storage area.
- Tagged merchandise and neatly stocked on shelves and display areas.
Warehouse Lead
Kuwait Resources And Housing Limited
Doha
02.2017 - 03.2020
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Created and enforced detailed organization processes to increase quality and service standards.
- Supervised warehouse operations by managing employees during shifts.
- Adhered to industry best practices for warehousing, material handling and documentation.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
- Managed resource allocation and scheduling of employees.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Delivered updates on anticipated task completion times.
- Trained employees on equipment operation and safety protocols.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Maintained top performance standards while working in hot warehouse environment.
- Acted as liaison between company departments and warehouse teams.
- Performed inventories and stocked new equipment and Product.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Office Assistant
African Origin Travel And Your Agency
Accra
10.2016 - 02.2019
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Secured essential information and determined logistics to coordinate meetings and travel.
- Streamlined document processing to improve traceability.
- Verified accuracy of business records by consistently updating customer information.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Executed record filing system to improve document organization and management.
- Prepared meeting rooms and materials and recorded important information.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Developed correspondence letters, memos and emails.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed presentations and generated reports to facilitate office operations.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Leveraged accounting software to manage expenses and keep track of finances.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Strategically distributed administrative tasks amongst Type staff and provided guidance to promote performance.
- Supported staff on special assignments and ad hoc projects.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited documents to keep company materials free of grammar errors.
- Arranged meetings and coordinated resources for use by attendees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Drafted common document templates to reduce time spent creating documents from scratch.
Administrative Assistant
Sunda International Limited
Accra
01.2018 - 01.2019
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Edited documents to improve accuracy of language, flow and readability.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Offered technical support and troubleshot issues to enhance office productivity.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Scheduled office meetings and client appointments for staff teams.
- Managed relational database to store information for reference, reporting and analysis.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Set up conference rooms, technology and materials to facilitate meetings.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Screened visitors and issued badges to maintain safety and security.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
Education
Basic Education Certificate - Basic Education
Asawase Metropolitan Junior High School
Accra, Ghana 02.2000 - 04.2004
Senior High School Diploma - Business Administration And Management
Baidoo Bonsoe Senior Secondary High School
Takoradi, Ghana 08.2004 - 07.2008
Intercalated Bachelor Of Science - Business Administration And Management
Atlantic International University - Online Studies
Pioneer Plaza, 900 Fort Street,Mall 905, Honolulu, 07.2022 - Current
Diploma - Computer And Information Sciences
Digital Training Institutes
Nigeria, Lagos 02.2010 - 10.2012
Skills
Records Maintenance
Cash Handling
Purchasing and procurement
Inventory tracking and storage
Team leadership and coaching
Maximizing profitability
Visual display arrangement
Relationship building and management
Order management
Accurate money handling
Personnel development
Sales expertise
Team Building
Training and mentoring
Financial operations management
Database Management
Goals and performance
Mathematical aptitude
Store displays
POS systems
Customer Response
Customer Relations
Opening and closing procedures
Systems and software programs
Staff training and development
Operations
Bank deposit procedures
Vendor management
Staff Management
Strategic thinker
Merchandising
Product and service sales
Accomplishments
- Increased sales by 85% by coaching department managers on new merchandising standards.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Exceeded monthly store sales goals 9 months in a row.
Timeline
Intercalated Bachelor Of Science - Business Administration And Management
Atlantic International University - Online Studies
07.2022 - Current
Storekeeper
Vectrus System Cooperation
07.2021 - 12.2022
Administrative Assistant
Sunda International Limited
01.2018 - 01.2019
Warehouse Lead
Kuwait Resources And Housing Limited
02.2017 - 03.2020
Office Assistant
African Origin Travel And Your Agency
10.2016 - 02.2019
Diploma - Computer And Information Sciences
Digital Training Institutes
02.2010 - 10.2012
Senior High School Diploma - Business Administration And Management
Baidoo Bonsoe Senior Secondary High School
08.2004 - 07.2008
Basic Education Certificate - Basic Education
Asawase Metropolitan Junior High School
02.2000 - 04.2004