MORSHEDA CHISTY
BUFFALO,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Senior Officer (Customer Service In GB)
United Commercial Bank PLC (Bangladesh)
2010.09 - 2023.02
- Developed and executed successful marketing campaigns for improved brand recognition and customer reach.
- Managed multimillion-dollar budgets with precision, optimizing resource allocation and reducing overall expenses.
- Negotiated contracts with vendors to secure favorable terms, resulting in significant cost savings for the company.
- Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
- Nurtured key partnerships with external stakeholders to facilitate collaboration on projects or initiatives that added value to both organizations.
- Consistently surpassed sales targets through a combination of relationship-building techniques, product knowledge expertise, and persuasive negotiation skills.
- Delivered exceptional customer service by understanding client needs, providing tailored solutions, and maintaining open lines of communication throughout all stages of the project lifecycle.
Education
MBS (Masters of Business Studies) - Accounting
National University College-Habibullah Bahar
Bangladesh05.2009
Skills
- Evidence storage
- Report Writing
- Team Bonding
- Partnership Development
- Interpersonal Communication
- Teamwork and Collaboration
- Self Motivation
Certification
Multilingual-Can Speak Fluent Bengali, Hindi & Urdu.
Can deal with Bangladeshi, Indians & Pakistanis Clients.
Languages
English
Professional Working
Hindi
Full Professional
Bengali
Native or Bilingual
Urdu
Full Professional
Timeline
Senior Officer (Customer Service In GB)
United Commercial Bank PLC (Bangladesh)
2010.09 - 2023.02
MBS (Masters of Business Studies) - Accounting
National University College-Habibullah Bahar
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