Morty Perez
Copperas Cove,TX
Summary
Commercial Driver with years of experience delivering packages for diverse organizations. Committed to safety, timeliness and service quality. Performed basic truck maintenance and liaised with mechanics regarding issues. Planned and managed routes for cost-effective deliveries in alignment with schedules.
Overview
19
19
years of professional experience
Work History
Commercial Driver - OTR
Expediter Services
04.2023 - Current
- Operate Class A commercial vehicle over long distances daily.
- Maintain accurate logbooks and records in compliance with federal regulation.
- Conducted thorough pre-and post-trip vehicle inspections (daily), identifying potential issues before they became problems, including but limited to, tires, fluid levels, brakes, lights, steering components, etc.
- Developed lasting relationships with customers through consistent professionalism, punctuality, and a commitment to exceptional service.
- Collaborated with dispatchers to ensure timely deliveries while adjusting schedules as needed for unexpected delays or changes in priority orders.
- Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Commercial Driver and mentor - Local and OTR
Swift Transportation
04.2021 - 04.2023
- Operate Class A commercial vehicle within assigned routes in a safe and efficient manner.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
- Inspected trucks and trailers before and after each trip to assess safety and identify maintenance concerns.
- Ensured proper documentation was completed at pickup and delivery sites, resolving discrepancies as necessary for smooth transactions.
- Responsible for working with Swift Academy graduates and recent graduates from CDL schools, helping them become capable, confident truck drivers, by spending time behind the wheel hauling loads, delivering freight, taking care of customers' needs, and most importantly, learning how to safely operate a tractor-trailer.
- Completed numerous successful cross-country assignments without incident or delay during challenging weather conditions or heavy traffic situations.
Auto Technician
Jaguar Land Rover of Dallas
01.2020 - 02.2021
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Perform warranty and recall work
- Collaborated effectively with colleagues to ensure a seamless warranty and recall repair process from start to finish while minimizing disruption to other ongoing jobs in the shop.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- State inspections.
- Performed emissions tests according to standard procedures.
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Delivered top-notch service by staying up-to-date on the latest industry trends and technological advancements, allowing for innovative solutions to complex problems.
Technician - Level 2
Hertz Car Rental
11.2018 - 12.2019
- Performed safety and emissions tests according to standard procedures.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Lube Technician
Westway Ford
06.2018 - 11.2018
- Certified to perform warranty and recall work - tore down, repaired and rebuilt faulty systems.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Conducted vehicle inspections and recorded results in database to comply with Texas vehicle inspection requirements.
Mechanic
Self employed
02.2017 - 06.2018
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Investigated customer concerns to identify cause of malfunctions.
- Explained estimates and determined repair timelines to manage customer expectations.
- Inspected repairs quality and ensure that all work is complete
- Diagnosed and repaired basic systems areas for brakes, alignments, suspensions, cooling and electrical.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.
Technician
Speed Zone
02.2017 - 09.2017
- Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
- Observe, instruct and monitor Guests for safety and guideline adherence.
- Assist with Guest recovery and notifies manager to ensure positive Guest experiences.
- Provide a safe racing experience for every participating Guest.
- Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
- Oversees daily appearance and performance checks and maintenance on karts.
- Maintain track appearance and functionality; reporting any concerns to management.
- Keep accurate documentation of repairs, parts inventory, and special projects.
- Respond to emergency situations, as they arise.
- Ensure that the pit, kart shop and track areas remain clean and safe.
- Assist the track crew with track operations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Anticipate and respond to Guest in a friendly and positive manner with a sense of urgency.
- Ensure tools are used properly and stored as needed in locked cabinets.
- Maintain a clean work area
- Attend all required department and company meetings and training sessions.
- Knowledgeable of facility emergency procedures.
- Perform Opening, Running and Closing department duties as assigned.
Sorter
UPS
10.2016 - 04.2017
- Followed company policies and procedures to produce consistent work results.
- Loaded and unloaded packages on/from conveyor belts and delivery trucks.
- Used hand-held scanners to sort items into specific categories.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
Technician
Gearheads Performance
04.2016 - 10.2016
- Diagnosed and repaired basic systems areas for brakes, alignments, suspensions, cooling and electrical
- Changed oil and/or transmission fluid and filters
- Installed batteries and checks electrical systems
- Installed and performed tire maintenance
- Installed parts which include shock absorbers and exhaust systems
- Road test vehicles
- Performed maintenance on bottle cleaning/charging stations.
Commercial Sales Manager
O’Reillys
06.2015 - 04.2016
- Develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Responded to customer feedback in professional and constructive way.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
Manager/Technician/ Service Writer
Automotive Excellent
05.2005 - 06.2015
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Followed up and reviewed each repair and kept customers informed of progress
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Inspected repairs quality and ensure that all work is complete.
- Diagnosed and repaired basic systems areas for brakes, alignments, suspensions, cooling and electrical.
- Reviewed and explain repairs and associated costs with customers.
- Handled minor customer concerns and complaints.
- Managed payroll for 5 technicians.
Education
Associate - Occupational Studies in Automotive Technology II -
Universal Technical Institute (UTI)
Dallas, TX11.2018
Sunset High School
Dallas, TX05.2005
Skills
- CDL – Class A
- Introduction to Engines
- Introduction to Powertrains
- Introduction to Drivability
- Introduction to Undercar
- Steering and Suspension Systems
- Power & Performance I (Engine Build)
- Power & Performance II (Bolt on Performance)
- Power & Performance III (Super Street)
- Electrical Fundamentals
- Electrical Applications
- Advanced Electrical Applications
- Braking Systems
- Applications of Drivability
- Manual Transmissions
- Automatic Transmissions
- HVAC
- Advanced Technology/Hybrid & Service Advising
- State Inspector License
Timeline
Commercial Driver - OTR
Expediter Services
04.2023 - Current
Commercial Driver and mentor - Local and OTR
Swift Transportation
04.2021 - 04.2023
Auto Technician
Jaguar Land Rover of Dallas
01.2020 - 02.2021
Technician - Level 2
Hertz Car Rental
11.2018 - 12.2019
Lube Technician
Westway Ford
06.2018 - 11.2018
Mechanic
Self employed
02.2017 - 06.2018
Technician
Speed Zone
02.2017 - 09.2017
Sorter
UPS
10.2016 - 04.2017
Technician
Gearheads Performance
04.2016 - 10.2016
Commercial Sales Manager
O’Reillys
06.2015 - 04.2016
Manager/Technician/ Service Writer
Automotive Excellent
05.2005 - 06.2015
Associate - Occupational Studies in Automotive Technology II -
Universal Technical Institute (UTI)
Sunset High School
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