Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Moryssa Gentri

Bozeman,MT

Summary

Highly motivated professional skilled in regulatory compliance, document management, and process improvement. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently while mastering new challenges quickly and efficiently. Excels in communication, problem-solving, and time management to ensure smooth workflows and adherence to guidelines.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Planning Technician

Gallatin County
Bozeman, Montana
11.2024 - Current
  • Monitor procedures for processing subdivision, land use, and zoning documents according to state regulations. Ensure that statutory guidelines and timeframes are communicated to others (e.g., the public) accurately, and in a timely manner.
  • Prepare legal notices and take other appropriate actions to notify professional staff, landowners, special interest groups, and other individuals and entities of upcoming deadlines, hearings, meetings, and other critical steps in the planning review process.
  • Schedule and track hearings for several planning-related boards (i.e., citizen advisory committees, boards of adjustment, Planning and Zoning Commission, Planning Board, etc.).
  • Provide hearing notices to newspapers, and complete other mailings as required.
  • Assist professional staff in preparing for on-site inspections and reviews by verifying the accuracy and completeness of applicant-provided information. This assistance is focused on relatively simple to moderately complicated subdivision and zoning applications.
  • Work with legal land descriptions and maps to identify how or if specific parcels are zoned. Probe that landowners must obtain sufficient data to determine if a permit is required based on regulations. Direct parties to other state or county agencies, if necessary.
  • Provide information regarding specific regulations and requirements, and disseminate application forms and other relevant informational literature to the public.
  • Assist professional staff in general by providing support in data compilation, research, data formatting, correspondence, and related projects.
  • Perform administrative and clerical support for office operations in the Planning Department. Monitor front desk workflow and customer service. Assist in providing overall administrative support to ensure customers are assisted, phones are answered, fees are collected, and documents are received, checked, and tracked.
  • Ensure the completeness of data entry into the database when application files are closed by planners.
  • Receive, track, and deposit money collected at the front desk for the Department. Ensure accurate tracking, receipting, and accounting of fees for multiple programs (e.g., applications, permits, road impact, fire impact, parkland, maps, etc.).
  • Monitor fund accounts, and compile balance information for appropriate parties, as needed.
  • Serve as a notary for the Planning Office.
  • Perform inventory control by tracking purchases, supplies, equipment, and other physical resources. Order office supplies and equipment as needed.
  • Complete department purchase orders, track expenditures and deposits, pay department bills, and keep an accurate electronic ledger of accounts.
  • Schedule conferences and meetings, arrange hotel rooms and airline tickets, and provide related administrative support to department staff and planning board members.

Planner Technician

WGM Group, Inc.
Missoula, Montana
01.2022 - Current
  • Prepared project reports and documented activities.
  • Met schedule and deadlines by ensuring that work was completed efficiently.
  • Coordinated with senior planners to understand project needs and provide needed support to meet targets.
  • Completed daily administrative tasks, responding to emails, filing paperwork and followed up on general project status promptly.
  • Assisted with coordination of daily activities for projects.
  • Tracked and reported all open and closed change request and orders.
  • Assisted with various aspects of the project, which included submission to the approval entities, as well as organize and compile needed documentation.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Kept project progress aligned with client timelines and quality requirements through close attention to short- and long-term needs.
  • Kept meticulous notes of all changes to the project and implemented these details into the system using OneNote.
  • Used well-developed skill set to improve relationships with others.
  • Recommended insightful mitigation plans to identified and anticipated plan roadblocks.
  • Produced thorough, accurate and timely reports of project activities.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Acquired and continuously developed knowledge of all relevant state and local code requirements related to land usage.

Project Coordinator

Mostad Construction
Missoula, MT
11.2021 - Current
  • Assessed, monitored and reported on work progression.
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Oversaw adherence to project timelines and budget constraints.
  • Liaised with project managers to evaluate project scope and define milestones and deadlines.
  • Coordinated with department leads to identify and outline solutions to client-specified challenges.
  • Discussed proposals with vendors, contractors and facility review boards.
  • Diminished project gaps to promote smooth workflow.
  • Developed quality assurance controls for design approaches.

Administrative Assistant

Western Pacific Engineering & Survey, Inc.
Moses Lake, WA
06.2020 - Current
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.

Installed Sales Coordinator

Lowe's
Moses Lake, WA
11.2012 - 06.2020
  • Scheduled and managed installations, including contacting installers and customers throughout the process
  • Operated and provided training to support the Lowe's order management system
  • Facilitated customer satisfaction through proper preparation of materials and follow-up communication with customers and installers
  • Ensuring materials were ready for installer pickup or delivery
  • Assessed, optimized and elevated operations to target current and expected demands
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Automated office operations, managed client correspondence and tracked records
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies
  • Mentored newly hired employees by explaining tactics for building sales pipelines

Education

Some College (No Degree) - Arts And Science

Big Bend Community College
Moses Lake, WA

High School Diploma -

Big Sky High School
Missoula, MT

Skills

  • Issue resolution
  • POS systems
  • Cash register operation
  • Payment processing
  • Oral and written communication
  • Telephone etiquette
  • Recordkeeping and data input
  • Risk analysis
  • Project organization
  • Installer collaboration
  • Customer retention
  • Customer service
  • Installed Sales documentation
  • Order management system expertise
  • Organizational
  • Power equipment trained
  • PC proficient
  • Employee training and development
  • Proposal writing
  • Excel spreadsheets
  • Technologically savvy
  • Detailed meeting minutes
  • Microsoft
  • Document retrieval
  • Strong interpersonal skills
  • Organization and efficiency

Certification

  • Notary Public of the State of Montana

References

References available upon request.

Timeline

Planning Technician

Gallatin County
11.2024 - Current

Planner Technician

WGM Group, Inc.
01.2022 - Current

Project Coordinator

Mostad Construction
11.2021 - Current

Administrative Assistant

Western Pacific Engineering & Survey, Inc.
06.2020 - Current

Installed Sales Coordinator

Lowe's
11.2012 - 06.2020

Some College (No Degree) - Arts And Science

Big Bend Community College

High School Diploma -

Big Sky High School

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Moryssa Gentri