Summary
Overview
Work History
Education
Skills
Reading and Writing
Languages
Work Availability
Timeline
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Mosais Ulate

Mosais Ulate

Hobbs,NM

Summary

Dynamic Drilling Fluids Engineer with a proven track record at Nova Mud, enhancing drilling efficiency and fostering team growth. Expert in drilling optimization and fluid analysis, coupled with exceptional problem-solving and communication skills. Achieved significant improvements in well completion and fluid management, demonstrating a commitment to continuous improvement and operational excellence.

Overview

13
13
years of professional experience

Work History

Drilling Fluids Engineer

Nova Mud
03.2023 - 11.2023
  • Fostered a culture of continuous improvement through regular performance evaluations, feedback sessions, and team-building activities.
  • Developed comprehensive reports on mud system performance, enabling continuous improvement initiatives.
  • Contributed to successful well completion by providing technical expertise during casing operations and cementing jobs.
  • Optimized drilling performance through careful analysis of real-time data and prompt identification of potential issues.
  • Improved wellbore stability, minimized formation damage, and maximized production rates through expert selection of fluid additives.
  • Enhanced drilling efficiency by optimizing drilling fluid properties and recommending appropriate mud systems.
  • Trained junior engineers on best practices for drilling fluids management, boosting overall team performance.
  • Reduced drilling time and costs by monitoring and maintaining proper fluid circulation in wells.
  • Assisted in troubleshooting downhole problems such as lost circulation, hole cleaning issues, or differential sticking scenarios.
  • Served as a liaison between the rig site team and office-based personnel, facilitating clear communication to support decision-making processes.

Dispatcher/Supervisor

Nova Mud
07.2021 - 05.2023
  • Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
  • Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
  • Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
  • Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
  • Improved customer satisfaction rates with timely and accurate dispatching of service calls and deliveries.
  • Optimized resource allocation with strategic scheduling of staff shifts based on anticipated call volumes and workload demands.
  • Increased on-time delivery rates by proactively identifying potential delays and coordinating with drivers to find alternate routes.
  • Developed comprehensive training programs for new hires, ensuring thorough knowledge of company policies and procedures.
  • Conducted regular audits of dispatcher activities to ensure adherence to established protocols and best practices, minimizing errors and risks within the department.
  • Enhanced dispatch efficiency by streamlining communication processes and implementing a new routing system.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Answered phone calls and responded to customer emails.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Provided customers with information on products and services.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Received new orders, prepared documentation, and assigned personnel.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Assisted in resolving customer complaints and grievances.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Scheduled deliveries and pickups according to customer needs.
  • Scheduled and organized delivery routes.
  • Communicated with customers to provide delivery updates and resolution.
  • Monitored and tracked dispatch communication systems.
  • Tracked and monitored vehicle performance and maintenance.

City Letter Carrier

USPS
06.2015 - 11.2020
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Planned and cased mail in sequence of delivery for designated route.
  • Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
  • Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
  • Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Motor Hand

Nabors Drilling USA
03.2014 - 11.2015
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Streamlined communication between rig crew members through clear reporting lines for incident management.
  • Assisted in rigging up and down procedures, facilitating seamless transitions between job sites.
  • Participated in ongoing training sessions to stay current on industry best practices and regulations.
  • Contributed to team efficiency by maintaining a clean and organized work area.
  • Improved overall drilling process through constant collaboration with colleagues and supervisors.

Customer Service Cashier

Walmart
08.2014 - 01.2015
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.

Floor Hand

Nabors Drilling USA
03.2011 - 09.2013
  • Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations.
  • Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site.
  • Carried out general manual labor activities to aid site productivity.
  • Assisted in rig-up and rig-down procedures, ensuring timely project completion.
  • Enhanced drilling efficiency by maintaining and repairing equipment as needed.
  • Contributed to safe working conditions by adhering to safety protocols and regulations at all times.
  • Showcased strong physical stamina throughout long shifts while remaining alert and focused on completing assigned tasks efficiently.
  • Maintained clean, organized, hazard-free work areas for optimized site safety.
  • Monitored shaker and mud tank operations.

Education

Not Apllicable - Nursing

New Mexico Junior College
Hobbs, NM

High School Diploma -

Hobbs High School
Hobbs, NM
05.2007

Skills

  • Torque and Drag Reduction
  • Health and safety
  • Drilling Optimization
  • Field Operations
  • Waste Management
  • Fluid analysis
  • Problem-solving abilities
  • Multitasking
  • Excellent Communication
  • Effective Communication
  • Adaptability and Flexibility
  • Relationship Building
  • Team building
  • Task Prioritization
  • Field Inspection
  • Interpersonal Skills
  • Analytical Thinking
  • Professionalism
  • Continuous Improvement
  • Written Communication

Reading and Writing

Well educated and versed with both English and Spanish. Ability to red and communicate both languages.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Drilling Fluids Engineer

Nova Mud
03.2023 - 11.2023

Dispatcher/Supervisor

Nova Mud
07.2021 - 05.2023

City Letter Carrier

USPS
06.2015 - 11.2020

Customer Service Cashier

Walmart
08.2014 - 01.2015

Motor Hand

Nabors Drilling USA
03.2014 - 11.2015

Floor Hand

Nabors Drilling USA
03.2011 - 09.2013

Not Apllicable - Nursing

New Mexico Junior College

High School Diploma -

Hobbs High School

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Mosais Ulate