Moseline Faustin
Haverhill,MA
Summary
Strategic Nursing Home Administrator effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Director
Life Care Center Of Merrimack Valley
North Billerica, MA
05.2023 - Current
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
- Created strategic plans to promote growth and development of the facility's services.
Licensed Nursing Home Administrator
Blueberry Hill Rehabilitation And Healthcare Center
Beverly, United States
07.2022 - 01.2023
- Plan, develop, organize, implement, evaluate, and direct the facility's programs and activities.
- Serve as an advocate for both residents and staff, ensuring that concerns are understood and addressed. This process facilitates a supportive team-oriented work culture for staff
and ensures residents are provided with a safe and enriching home. - Maintained communication and transparency with governing boards, department heads and medical staff.
- Ensure that each resident receives the necessary nursing, medical and psycho- social services to attain and maintain the highest possible mental and physical functional status, as defined by the comprehensive assessment and care plan.
- Operate facility within parameters of the approved budget to achieve census, revenues and proper expense controls.
- Maintains a working knowledge of applicable Federal, State, and local laws and regulations.
- Marketing and census development
- Oversees and audits nursing services to ensure high quality nursing delivery systems.
- Responsible for the development, implementation and execution of the Continuing quality care assessment and assurance program.
Executive Director
Genesis HealthCare
, MA
02.2022 - 07.2022
- Worked closely with Market President in supporting several facilities to analyze data and identify trends, patterns, and areas of opportunity.
- Reviewed financial reports and identified opportunities for cost savings.
- Developed and implemented strategies to improve operational efficiency across the region.
- Established key performance indicators to measure operational effectiveness in the region.
- Analyzed data to identify areas of improvement in processes or procedures within the region.
- Negotiated contracts with vendors for goods or services used by regional operations teams.
- Monitored progress by establishing plans, budgets and measuring results.
- Supported facilities in different departments needing additional support (Such as; administrator's daily tasks, Scheduling, HR, payroll, recruiting, and admissions)
Administrator in Training
Genesis HealthCare
Andover, MA
07.2021 - 02.2022
- Develop and maintain written policies and procedures that govern the operation of the facility to assure continued compliance with current regulations.
- Assist department directors in the development, interpretations and use of facility policies and procedures, and establish a rapport in and among departments.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Directed daily operations at facility caring for more than 120 residents.
- Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintains Quality and Assurance Monitoring Monthly.
- Assures facility is in compliance with State and Federal Regulations.
- Met with Resident Council and other resident committees to ensure that facility departments, programs, and activities meet the needs of the residents and can be maintained properly.
- Develop strategic planning creating additional revenue and therefore increase cash flow to the facility.
Scheduling/Human Resources Payroll Manager
Genesis Healthcare
Danvers, Massachusetts
07.2020 - 07.2021
- Developed nursing schedule and adjusted as needed to accommodate staffing needs.
- Maintained employee contact list to ensure safe stang
- Coordinated with Director of Nursing for all stang needs
- Payroll, processed employee paychecks; Kronos/ GenStar
- Verify attendance, hours worked, and pay adjustments, post information onto designated records
- Address employee relations issues
- Maintain and update payroll records
- Compute wages and deductions
- Keep track of leave time, such as: vacation, personal and sick leave for all employees
- Process paperwork for new employees
- Orient all new employees to company benefits and payroll policies
Medical Laboratory Technician
Lawrence General Hospital
Lawrence, Massachusetts
11.2012 - 08.2020
- Worked within inpatient and Outpatient Phlebotomy, in a fast paced and high volume setting for patients of all ages, including critically ill patients in ICU and trauma.
- Make sure all phlebotomy and lab assistant positions are covered. Discuss staffing difficulties with Lab Director
Properly documented all variables relative to specimen processing. - Directly supervised all Phlebotomists and Lab Assistants.
- Identified and corrected problems that could adversely affect test performance or reporting of test results.
- Followed laboratory guidelines for handling biological specimens.
- Collected blood or tissue samples from patients for lab work.
- Supervised or instructed new technicians on laboratory protocols.
- Conducted blood tests for transfusions.
Education
Bachelor's - Healthcare Administration
Southern New Hampshire University, Northern Essex Community College
Manchester, NH07.2021
Associate Of Science - Business Management
Northern Essex Community College
Haverhill, MA05.2019
Medical Laboratory Technology
Northern Essex Community College
Haverhill, MA05.2012
Skills
- Risk Management
- Budget Planning
- Employee Performance Evaluations
- Employee Recruitment and Hiring
- Financial Operations Oversight
- Employee Retention Strategies
- Census Goals
- Emergency Readiness
- Survey Readiness
- Clinical Quality Program Standards
- Quality Assurance Controls
- Patient and family centered care
- Team building
Certification
Board of Nursing Home Administrators (MA)
Issued May 2022
Board of Nursing Home Administrators (NH)
Issued April 2023
Timeline
Executive Director
Life Care Center Of Merrimack Valley
05.2023 - Current
Licensed Nursing Home Administrator
Blueberry Hill Rehabilitation And Healthcare Center
07.2022 - 01.2023
Executive Director
Genesis HealthCare
02.2022 - 07.2022
Administrator in Training
Genesis HealthCare
07.2021 - 02.2022
Scheduling/Human Resources Payroll Manager
Genesis Healthcare
07.2020 - 07.2021
Medical Laboratory Technician
Lawrence General Hospital
11.2012 - 08.2020
Bachelor's - Healthcare Administration
Southern New Hampshire University, Northern Essex Community College
Associate Of Science - Business Management
Northern Essex Community College
Medical Laboratory Technology
Northern Essex Community College
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