Moses Gilfalan
Odessa,TX
Summary
Proven Field Technician with a strong background in equipment maintenance and technical support, demonstrated at KLX Energy Services. Skilled in workplace safety and professional communication, I excel in optimizing network connectivity and enhancing team productivity. My proactive approach has significantly improved system reliability and customer satisfaction, showcasing my commitment to delivering top-quality service and results. Hardworking [Job Title] bringing [Number]+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in [Type] equipment repair and maintenance. Reliable Installer with [Number] years of experience in [Industry] roles. Lifts up to [Number] pounds safely and effectively and follows directions to complete tasks accurately. Helpful professional commended as valuable team player with expertise in [Area of expertise] and [Area of expertise]. Ready to bring [Number] years of relevant work experience to new position in [Type] industry in [Location] or surrounding area. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Field Technician
Wildcat Oil Tools
04.2021 - 01.2024
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Field Technician
KLX Energy Services
07.2018 - 09.2021
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Calibrated new and existing equipment for optimal performance.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Utilized safety practices with no complaints or accidents.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
- Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
- Conducted site surveys for potential installations, ensuring optimal placement and connectivity.
- Documented technical procedures and guidelines, improving operational efficiency and consistency.
- Optimized network configurations for peak performance, meeting rigorous industry standards.
- Tailored communication to meet needs of non-technical clients, enhancing understanding and satisfaction.
- Installed and configured new hardware and software, leading to improved system reliability and user satisfaction.
- Resolved complex technical issues with efficiency, significantly reducing system downtime.
- Improved team productivity by leading training sessions on new technology and best practices.
- Spearheaded adoption of remote monitoring tools, enhancing ability to preemptively address system issues.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
- Enhanced network performance by conducting regular system diagnostics and maintenance checks.
- Collaborated with engineering teams to test and evaluate new technologies, contributing to product improvements.
- Assisted in design and implementation of network infrastructure, supporting business expansion.
- Ensured compliance with safety standards during installation and maintenance tasks, minimizing workplace accidents.
- Streamlined data management processes, optimizing storage and retrieval of critical information.
Shop Technician an Field Tech
Spartan Pressure Control
05.2016 - 07.2018
- Kept shop clean, organized and stocked with supplies.
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Repaired parts, components and assemblies to correct malfunctions.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
- Organized storage areas for easy retrieval of parts, tools, and supplies necessary for efficient job completion.
- Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Collaborated effectively with colleagues to complete challenging projects within established deadlines.
- Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
- Reduced equipment downtime through regular maintenance and prompt troubleshooting.
- Demonstrated adaptability by quickly learning new software applications used for tracking inventory levels and processing orders.
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Optimized tool usage by maintaining proper calibration settings and conducting regular performance checks.
- Enhanced shop efficiency by streamlining inventory management and organizing workspace.
- Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
- Operated manual, pneumatic and hydraulic shop tools to complete work.
- Participated in ongoing training opportunities to stay current with industry trends and best practices in shop operations.
- Built, tested, and modified equipment to achieve functionality objectives.
- Consistently met or exceeded daily production targets while maintaining high-quality standards in workmanship.
- Operated vehicles to troubleshoot problems and verify repair success.
Education
High School Diploma -
Yap High School
Yap State06.2008
Skills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Equipment Installation
- Technical Support
- Network Connectivity
- Interpersonal and written communication
- Safety Management
- Quality Assurance Controls
- Equipment Maintenance
- Materials Management
- Sampling techniques
- Root Cause Analysis
- Project Management
- Electrical Systems
- Multitasking Abilities
- Worksite preparation
- Equipment Troubleshooting
- Diagnostics and troubleshooting
- Organizational Skills
- Tool Installation and Alignment
- Building Maintenance
- Inventory Oversight
- System repairs
- [Type] equipment installation
- Welding skills
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Reliability
- Team Collaboration
- Active Listening
- Effective Communication
- Team building
- Task Prioritization
- Self Motivation
- Goal Setting
- Interpersonal Skills
- Professionalism
- Time management abilities
- Analytical Skills
Hunting
not good still practiceing
Timeline
Field Technician
Wildcat Oil Tools
04.2021 - 01.2024
Field Technician
KLX Energy Services
07.2018 - 09.2021
Shop Technician an Field Tech
Spartan Pressure Control
05.2016 - 07.2018
High School Diploma -
Yap High School
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