Moses Joseph
Orange,NJ
Summary
Dedicated and results-driven professional with extensive experience in property management and customer service. Known for exceptional communication and problem-solving skills, with a proven ability to manage multiple tasks effectively. Seeking to leverage management expertise and customer service acumen in a great work environment to enhance client satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Resident Manager
Akam Associates
2023.05 - 2024.04
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
Project Manager
Skylar Properties
2023.01 - 2024.04
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Resident Manager of Rentals
Daisy Management
2016.02 - 2023.04
- Tenant Communication: Address tenant inquiries, concerns, and complaints in a timely and professional manner.
- Leasing & Occupancy: Assist in showing vacant units to potential tenants, handle lease signings, and manage move-ins and move-outs.
- Rent Collection: Collect rent payments, issue late payment notices, and follow up on overdue accounts.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.
Education
High School Diploma -
Nazareth Regional High Scool
Brooklyn, NY06.2007
Skills
- Customer Service Excellence
- Sales Support & Lead Generation
- Team Leadership & Training
- Problem Resolution
- Vendor & Contractor Coordination
- Budget Management
- Effective Communication
- Marketing Strategies Implementation
- Negotiation Skills
- Strong Organizational Skills
- Conflict Resolution
- Time Management
french
fluent
Languages
French
Native or Bilingual
Timeline
Resident Manager
Akam Associates
2023.05 - 2024.04
Project Manager
Skylar Properties
2023.01 - 2024.04
Resident Manager of Rentals
Daisy Management
2016.02 - 2023.04
High School Diploma -
Nazareth Regional High Scool
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