MOSES KANGAH
Summary
Dynamic branch manager with expertise in financial consulting and risk assessment. Successfully drives compliance and productivity through effective team leadership, enhancing operational performance and customer satisfaction. Proven track record in sourcing high-value accounts and implementing strategies that maximize revenue and minimize risks.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Senior Airman (SrA)
United States Air Force Reserve
12.2024 - Current
- Conducted risk assessments to ensure procedural compliance and protect sensitive assets.
- Supported mission readiness through operational accountability and adherence to protocols.
- Maintains active secret security clearance in highly regulated environments for compliance assurance.
- Established air traffic control systems, set up navigation aids, and managed safe landing zones.
- Managed cargo loading/unloading, pallet build-up, and passenger movement for aerial transportation.
- Operated mobile communication arrays and established computer networks for command and control.
- Provided armed security at entry control points and tactical defense for base protection.
Branch Manager
Truist Bank
10.2024 - Current
- Leads branch operations, supervising team performance to enhance compliance and productivity.
- Ensured strict adherence to banking regulations, internal controls, and AML requirements.
- Sourced new high-value accounts, driving consumer and commercial lending initiatives.
- Established branch targets, tracked sales metrics, and refined strategies to optimize revenue.
- Coached and developed associates, enhancing operational and quality performance metrics.
- Hired, trained, and evaluated personal bankers and tellers to equip them for relevant financial solutions.
- Resolved escalated client and operational issues, collaborating with stakeholders to reduce risk exposure.
- Supported audit readiness through effective execution of strong control measures.
Senior Relationship Banker
Truist Bank
11.2021 - 10.2024
- Maintained compliance with BSA/AML, KYC, customer due diligence, and internal risk management procedures.
- Conducted documentation reviews and customer profiling, ensuring adherence to regulatory compliance requirements and minimizing potential violations.
- Reviewed customer accounts and transaction activity, identifying risk indicators and unusual patterns to enhance overall security.
- Escalated suspicious activity concerns according to established policies and procedures.
- Collaborated with compliance and fraud teams, implementing strategies to effectively mitigate financial crime risks.
Building Engineer
National Services Group
04.2016 - 10.2021
- Investigated operational issues and equipment failures, identifying root causes and implementing corrective actions.
- Maintained operational records and documentation for critical systems to ensure compliance and reliability.
- Trained team members on compliance procedures and documentation standards to enhance operational controls.
Research and Development Assistant
WACAM
Ghana,Accra, Accra
05.2009 - 01.2016
- Monitored and documented human rights and environmental violations related to mining activities.
- Facilitated access to legal aid for community members facing displacement or pollution.
- Tracked water, soil, and air quality to identify contamination from mining operations.
- Promoted sustainable land use and rehabilitation of impacted ecosystems.
Education
Master of Business Administration -
Bellevue University
Bellevue, NE01-2024
Bachelor of Arts - Political Science
University of Ghana-Legon
Ghana01-2009
Skills
- Regulatory compliance and risk management
- AML investigations and fraud prevention
- KYC and audit support
- Account review and relationship management
- Key performance indicators and reporting
- Goals and performance tracking
- Operational controls and sales expertise
- Revenue enhancement and time management
- Upselling and cross-selling strategies
- Quality assurance and case review
- Team leadership and training
- Escalation management and customer due diligence
Certification
Certified Scrum Master (CSM)
NMLS #
- NMLS # 2354998 – Loan Originator License
- Medallion Signature Guarantee
Timeline
Senior Airman (SrA)
United States Air Force Reserve
12.2024 - Current
Branch Manager
Truist Bank
10.2024 - Current
Senior Relationship Banker
Truist Bank
11.2021 - 10.2024
Building Engineer
National Services Group
04.2016 - 10.2021
Research and Development Assistant
WACAM
05.2009 - 01.2016
Master of Business Administration -
Bellevue University
Bachelor of Arts - Political Science
University of Ghana-Legon