Moses Mucyo
Fort Worth,TX
Summary
IT Support Specialist with a background in technical troubleshooting, network administration, and professional security. Certified in CompTIA A+, Network+, Executive Protection, and Armed Security. Experience includes military service, IT help desk and securing high-risk environments. Proven ability to resolve technical issues, support users, and protect assets with discipline.
Dedicated security professional with expertise in cybersecurity awareness, threat assessment, and safety compliance. Experience in surveillance and report writing enhances the ability to secure personnel and assets while maintaining detailed documentation.
Overview
6
6
years of professional experience
Work History
File Clerk
ICE
Houston, Texas
08.2025 - Current
- Organized and maintained physical and digital filing systems for efficient document retrieval.
- Processed incoming documents by sorting, categorizing, and labeling files accurately.
- Assisted team members with locating files and managing document requests promptly.
Combat Engineer
U.S. Army National Guard
06.2023 - Current
- Operate engineering equipment; execute route clearance and field operations
Security Officer
Priebe Security
Austin, TX
01.2022 - Current
- Secured personnel, facilities, and IT assets; monitored surveillance and access control
- Responded to incidents and maintained detailed reports
Protective Services Trainee
Gavin de Becker Academy
01.2021 - 01.2022
- Trained in executive protection, threat assessment, and emergency protocols
Insurance Sales Representative
Family First Life
01.2020 - 01.2021
- Delivered tailored insurance solutions; maintained client data with CRM tools
Education
IT Help Desk Program -
MedCerts
B.S. - Information Technology
Western Governors University
Executive Protection Certification -
Gavin de Becker Academy
Licensed Armed Security Officer -
State Certified
Skills
- Windows
- Linux
- TCP/IP
- DNS
- DHCP
- LAN/WAN
- VPN
- Remote Desktop
- Ticketing Systems
- Diagnostics
- Installation
- Recovery
- Executive Protection
- Armed Security
- Surveillance
- Access Control
- Antivirus/Firewall
- report writing
- safety compliance
- High level of integrity
- Cybersecurity awareness
- threat assessment
Military Experience
Combat Engineer, U.S. Army National Guard, 06/01/23 to Present, Operate engineering equipment; execute route clearance and field operations
Timeline
File Clerk
ICE
08.2025 - Current
Combat Engineer
U.S. Army National Guard
06.2023 - Current
Security Officer
Priebe Security
01.2022 - Current
Protective Services Trainee
Gavin de Becker Academy
01.2021 - 01.2022
Insurance Sales Representative
Family First Life
01.2020 - 01.2021
IT Help Desk Program -
MedCerts
B.S. - Information Technology
Western Governors University
Executive Protection Certification -
Gavin de Becker Academy
Licensed Armed Security Officer -
State Certified