Moses Obregon
Houston,TX
Summary
Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations.
Overview
23
23
years of professional experience
Work History
Senior Account Manager
AT&T
01.2001 - Current
- Built a winning relationship with dealer partners to take them from 6 stores to 17 within 10 months
- Responsible for 9 dealer partners spanning 175+ locations
- Increased in all strategic KPI's YoY and MoM
- Was able to help make dealer partners profitable during the COVID era by focusing on key initiatives
- Assisted in the development of the STX SWAT team including taking control of their schedule to all dealers.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Started as a Retail Sales Consultant in 2001
- Held positions as RSC, ASM, RSM, ARSM, and Senior Account Manager
- Analyzed key competitors to respond to competitive threats.
- Provided extensive support in sales, technical and business areas to key accounts.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients' specific needs.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Worked with customers to develop strategic business and account plans.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Science Business Administration -
University of Phoenix - Clear Lake Campus
Online01.2008
Skills
- Business Development
- Sales expertise
- Schedule Management
- Excellent negotiation skills
- Partnership Development
- Customer Relations
- Territory Management
- Goals and performance
- Operations
- Revenue Generation
- Strategic Planning
- CRM Software
Additionalinformation
Family, Church, Car Building and Restoration, We must learn to overcome the obstacles life presents to us. They make us stronger, wiser and more capable. - Ralph de la Vega
Developmentachievements
- 5 Time Summit Winner
- Invest for Success
- 2016 MDP Graduate – Mobility Management Development Program
- 2017 Service Excellence Award Winner
- 2023 Rising Latino’s Leadership Program - SMU
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Account Manager
AT&T
01.2001 - Current
Bachelor of Science Business Administration -
University of Phoenix - Clear Lake Campus