Moses Poemei
Kraft Heinz
GARLAND,TX
Summary
Results-oriented Technician specializing in technical troubleshooting and team leadership. Enhanced operational efficiency and maintained zero work loss days through strict adherence to safety protocols. Committed to mentoring team members and driving continuous improvements in warehouse safety and package handling processes.
1
Language
15
years of professional experience
Work History
Package Handler
1 Year 10 Months- Sorted, scanned, and labeled incoming packages for accurate inventory management.
- Operated powered industrial trucks to transport packages efficiently within warehouse.
- Followed safety regulations to maintain a safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Maintained clean, orderly work environment free of hazards.
- Increased team morale with consistent encouragement and recognition for meeting daily targets.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Technical Specialist
1 Year 10 Months- Provided expert guidance on device repairs, ensuring high-quality service delivery.
- Streamlined repair processes, reducing turnaround time for device servicing.
- Diagnosed and resolved technical issues for various mobile devices, enhancing customer satisfaction.
- Mentored junior technicians in repair techniques and customer service best practices.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Completed troubleshooting and diagnostics on company resources.
- Installed, modified, and repaired software and hardware to resolve technical issues.
Manager
1 Year 11 Months- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Conducted regular training sessions to ensure adherence to best practices and industry standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Technician
1 Year 11 Months- Diagnosed and resolved technical issues in cellular network systems.
- Conducted routine maintenance and repairs on telecommunications equipment.
- Collaborated with engineering teams to implement system upgrades and enhancements.
- Trained junior technicians on equipment operation and troubleshooting procedures.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance through testing and analysis.
General Laborer
1 Year 9 Months- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Completed tasks efficiently for timely project completion within set deadlines.
- Performed quality checks on products and materials to identify any defects.
- Followed instructions and safety protocols while operating machinery and equipment.
- Provided maintenance for construction equipment.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Soldering Technician
3 Years 5 Months- Assembled electronic components using precision soldering techniques to ensure product quality and reliability.
- Conducted thorough inspections of solder joints to maintain high standards of workmanship and compliance.
- Collaborated with engineering teams to troubleshoot and resolve assembly issues, enhancing operational efficiency.
- Trained new technicians on soldering best practices and safety protocols, fostering a knowledgeable team environment.
- Implemented process improvements that reduced rework rates, contributing to increased production efficiency.
- Reworked, repaired, and adjusted cable assemblies and harnesses to meet safety standards.
- Interpreted written assembly drawings and work instructions to properly complete tasks.
- Maintained a safe working environment through adherence to safety protocols and proper equipment usage.
- Operated network analyzers and continuity testers to provide stakeholders with product quality information.
- Troubleshot and resolved issues with electronic assemblies, ensuring timely completion of projects.
Education
High School Diploma
Skills
Physical labor
Package loading
Warehouse operations
Inventory management
Heavy lifting
Package sorting
Load management
Languages
BURMA
Timeline
Package Handler
Kraft Heinz
06.2022 - 04.2024
Technical Specialist
7 DAYS PHONE REPAIR
07.2020 - 05.2022
Manager
Clarion Technologies
07.2016 - 06.2018
Technician
Cellular Mobile Systems
07.2016 - 06.2018
General Laborer
NCA
06.2014 - 03.2016
Soldering Technician
TDIndustries
08.2009 - 01.2013
RATCHBURI
High School Diploma