Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Moses Stanton

Las Vegas,NV
Moses Stanton

Summary

To secure a challenging and rewarding position at Symetra that leverages my educational background in Ethnic Studies and my skills in customer service, typing, and proficiency in Microsoft Office applications. As a dedicated and reliable professional, I am committed to contributing to the success of the company through my strong organizational and interpersonal skills, high level of attention to detail, and ability to work in a fast-paced environment. I am excited to join a company that values learning and offers opportunities for personal and professional development. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Poised [Job Title] with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill]. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action].

Overview

8
years of professional experience

Work History

United States Postal Service

Supervisor
05.2018 - Current

Job overview

  • Supervise and train team of mail carriers to ensure efficient delivery of mail
  • Manage flow of mail and packages to ensure timely and accurate delivery
  • Conduct performance evaluations and provide feedback to employees
  • Investigate and resolve customer complaints
  • Ensure compliance with USPS policies and procedures
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
  • Developed and implemented customer service policies to enhance satisfaction
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Generated reports detailing findings and recommendations
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Gathered, organized and input information into digital database
  • Helped meet changing demands by recommending improvements to business systems or procedures

Community Outreach

Volunteer, Program
09.2019 - 05.2022

Job overview

  • Assisted with planning and executing community events and programs
  • Engaged with community members to promote awareness and participation in the program

Habitat for Humanity
Prairie Du Sac, CA

Volunteer
06.2017 - 03.2021

Job overview

  • Assisted with construction of homes for low-income families
  • Worked with team to complete tasks such as framing, roofing, and painting
  • 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".

United States Postal Service

Mail Carrier
06.2015 - 05.2018

Job overview

  • Delivered mail and packages to residential and business addresses
  • Maintained accurate delivery records and updated addresses as needed
  • Provided excellent customer service and responded to inquiries and complaints
  • Followed USPS procedures for handling and delivering mail
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses
  • Monitored weather conditions regularly to adjust delivery routes accordingly
  • Employed GPS and other navigational tools to find shortest routes to locations
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift
  • Communicated customer complaints, requests, and feedback to company management for swift resolution

Education

Sacramento State
Sacramento, CA

Bachelor of Arts from Ethnic Studies
05.2023

University Overview

Sacramento City College
Sacramento, CA

Associate of Arts from Criminal Justice
08.2020

University Overview

Skills

  • Proficient in
  • Microsoft Office applications
  • Excellent typing skills
  • Capable of following procedures and processes using multiple PC and mainframe applications
  • Customer service and telephone experience
  • Strong organizational and interpersonal skills
  • Able to multi-task, prioritize, and work within established timeframes
  • High-level attention to detail and accuracy
  • Quick learner
  • Skilled in copywriting
  • Skills Development:
  • Copywriting Course, HubSpot Academy, September 2021
  • Completed online course to improve copywriting skills
  • Learned strategies for creating compelling content and writing for different audiences
  • Recordkeeping
  • Administrative tasks
  • Relationship building
  • Research
  • Telephone etiquette
  • Team collaboration
  • Operations support
  • Training and Development
  • Progress evaluations
  • Staff education and training
  • Documentation proficiency
  • Needs assessment

Languages

Hindi
Limited Working

Timeline

Volunteer, Program
Community Outreach
09.2019 - 05.2022
Supervisor
United States Postal Service
05.2018 - Current
Volunteer
Habitat for Humanity
06.2017 - 03.2021
Mail Carrier
United States Postal Service
06.2015 - 05.2018
Sacramento State
Bachelor of Arts from Ethnic Studies
Sacramento City College
Associate of Arts from Criminal Justice