MOSES TAEOALII
Salt Lake City,UT
Summary
Tenacious, driven professional with a background in business planning, sales, and promotion. Specific experience includes staff management, product management, operations management, Scrum Master, cross-team coordination, social media activation, promotions, and inspiring action. Background in humanitarian and community-building activities.
Overview
6
6
years of professional experience
Work History
Product Manager/Scrum Master/Implementation Specialist
Shipping iO
04.2021 - 03.2024
- Managed development team workload
- Collaborated with stakeholders to create software plans and manage development teams' work
- Led scrum meetings, backlog refinement, sprint planning, and sprint reviews
- Implemented agile methodology into the company
- Developed and managed SOWs
- Worked directly with customers to create SOWs and plans for software implementation
- Conducted onsite demos and collaborated with C-suite level and upper management customer employees
- Worked onsite with companies to launch software and go through all training and testing for employees
- Maintained customer relationships and managed work requests and new feature requests
- Created Documents of processes for the software to give to customers
- Tested all new updates and changes to software
- Collaborated with the development team to create new features and product updates
- Worked with the sales team, company execs, and customers to develop plans for software implementation
- Created and presented software demos to potential customers.
Operations Support Specialist
Thrive Life
09.2020 - 04.2021
- Created or helped create over 200 SOPs and implemented a system for continual training, tracking, and updating
- Helped recruit and develop over 100 new employees
- Trained over 20 employees on Toyota Kata, attended and helped with over 50 coaching cycles
- Managed work/management system for 30 employees and led numerous projects in operations
- Launched EOS through operations and created a management/tracking system for L10s
- Fostered a culture of continuous improvement and trained employees on lean manufacturing.
General Manager
Consult Ali'i, Salt Lake City, UT
07.2018 - 01.2024
- Created business plans and strategies
- Implemented plans into actionable items
- Responsible for sales, marketing, and promotion.
Sales and Marketing Intern
TPG Trade Show & Event Marketing
02.2020
- Job shadowed top sales reps
- Developed marketing and sales skills
- Learned from top account managers.
Event Planner
- Developed marketing plans for events
- Managed onsite team
- Created and managed deadlines
- Assisted in digital marketing plans and execution
- Managed and ran onsite security
- Secured venues and resources
- Promoted events through traditional and social media channels
- Managed staff and volunteers.
Customer Loyalty Specialist
Vivint Smart Home, Lindon, Utah
- Customer retention
- Direct sales
- Problem solving.
2-Year Mission
Louisville, KY
- Humanitarian and community services
- Prospecting
- Goal setting and implementation
- Leader over 16 missionaries.
Education
Brigham Young University
Provo, UTSkills
- Promotion
- Problem Solving
- Sales and Customer Service
- Marketing Strategies
- Community Outreach
- Event Development
- Social Media Marketing
- Team Leadership
- Project Management
- Agile Methodology
- Product Management
- Scrum Master
- Customer Success
- Project Planning
- Product Strategy
- Product Lifecycle Management
- Product Roadmaps
- KPI Tracking
- Teamwork and Collaboration
- Product Vision and Strategy
- Stakeholder Communications
- Product Backlog Management
- Prioritization and Execution
- Interpersonal Communication
- Cross Functional Leadership
- Timeline Management
- Stakeholder Relations
- Documentation Management
- Product Validation
- Feature Prioritization
- Team Recruiting and Hiring
- Staff Monitoring
- Training and Onboarding
Service
- Humanitarian trip to Samoa: Helped build a house and collected clothes for a local village.
- Served on a committee for the Hike the Y event at BYU in 2018 with over 300 participants.
- Numerous service activities through scouting and sports teams.
Personal Information
Hobbies: Sports: Football, basketball, soccer, volleyball, and others., Fitness: Consistent workout routine for the past 6 years., Meeting new people., Learning about business with a goal to start one someday.
Timeline
Product Manager/Scrum Master/Implementation Specialist
Shipping iO
04.2021 - 03.2024
Operations Support Specialist
Thrive Life
09.2020 - 04.2021
Sales and Marketing Intern
TPG Trade Show & Event Marketing
02.2020
General Manager
Consult Ali'i, Salt Lake City, UT
07.2018 - 01.2024
Event Planner
Customer Loyalty Specialist
Vivint Smart Home, Lindon, Utah
2-Year Mission
Louisville, KY
Brigham Young University