Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MOSES WILLIAMS

Cleveland,OH

Summary

Highly motivated to obtain a career with a reputable company in the hospitality or events services industries. Personal highlights include exceptional communication, terrific customer service, and leadership experience.



Overview

9
9
years of professional experience

Work History

Maintenance Technician

Rainbow Terrace Apartments
04.2023 - 08.2025
  • Regular inspections
  • Scheduling repairs
  • Documentation & reporting
  • Maintaining emergency response equipment
  • Ensuring safety
  • Installing new equipment
  • Groundskeepers
  • Installed new locks, door handles, and door closers.
  • Inspected and maintained equipment to keep items in top working condition.
  • Replaced worn or broken parts on machines and equipment.
  • Reported issues to property manager so effective resolutions could be put into place.

Dietary Aid

Eastbrook Healthcare
11.2022 - 04.2023
  • Meal prep & Nutrition education
  • Stock ingredients
  • Sanitation technician clean up kitchen and dining areas
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Pharmacy Technician

Rite-Aid Pharmacy
10.2018 - 11.2022
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Shift Manager

Swensons Drive In
08.2016 - 09.2018
  • Completed inventory counts and daily opening/closing shift checklists
  • Trained new employees and assigned tasks to shift crew members
  • Promptly resolved complaints in a professional manner
  • Handling big cater orders for the customers
  • Managed cash, balancing the cash register
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Tracked receipts, employee hours, and inventory movements.
  • Supervised ongoing daily production phases.

Education

High School Diploma -

James Ford Rhodes
5100 Biddulph Ave, Cleveland, OH, 44144
05.2018

Skills

  • Team Lead
  • Microsoft Office
  • Customer Service
  • Communication
  • Documentation
  • Commercial construction experience
  • Organization
  • Sanitation Technician
  • Painting

Languages

Spanish
Native or Bilingual

Timeline

Maintenance Technician

Rainbow Terrace Apartments
04.2023 - 08.2025

Dietary Aid

Eastbrook Healthcare
11.2022 - 04.2023

Pharmacy Technician

Rite-Aid Pharmacy
10.2018 - 11.2022

Shift Manager

Swensons Drive In
08.2016 - 09.2018

High School Diploma -

James Ford Rhodes
MOSES WILLIAMS