Highly motivated to obtain a career with a reputable company in the hospitality or events services industries. Personal highlights include exceptional communication, terrific customer service, and leadership experience.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
Rainbow Terrace Apartments
04.2023 - 08.2025
Regular inspections
Scheduling repairs
Documentation & reporting
Maintaining emergency response equipment
Ensuring safety
Installing new equipment
Groundskeepers
Installed new locks, door handles, and door closers.
Inspected and maintained equipment to keep items in top working condition.
Replaced worn or broken parts on machines and equipment.
Reported issues to property manager so effective resolutions could be put into place.
Dietary Aid
Eastbrook Healthcare
11.2022 - 04.2023
Meal prep & Nutrition education
Stock ingredients
Sanitation technician clean up kitchen and dining areas
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Observed diners to respond to additional requests and determine when meal completed.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Pharmacy Technician
Rite-Aid Pharmacy
10.2018 - 11.2022
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Collected co-payments or full payments from customers.
Stocked, labeled, and inventoried medication to keep accurate records.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Shift Manager
Swensons Drive In
08.2016 - 09.2018
Completed inventory counts and daily opening/closing shift checklists
Trained new employees and assigned tasks to shift crew members
Promptly resolved complaints in a professional manner
Handling big cater orders for the customers
Managed cash, balancing the cash register
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Exercised composure under pressure and in escalated customer service scenarios.
Kept employees operating productively and working on task to meet business and customer needs.
Tracked receipts, employee hours, and inventory movements.