Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moses Yanez

Prosser

Summary

Highly motivated and efficient team player who is more than coachable, always ready to work, and aims to making others jobs easier. im someone who is almost never late but one to show up early and set the next group up for success, whatever the task is for the day will be focused on and properly taken care of. Very well experienced in customer service and can easily have a conversation with anyone, while maintaining proper manners at all times. With my knowledge and character towards all customers and coworkers, I can easily adapt to a situation or setting very easily and fast!

Overview

7
7
years of professional experience

Work History

Server

Hops N Drops
02.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Barista

Dutch Bros
09.2018 - 01.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Lifeguard

City Of Prosser Wa
06.2017 - 09.2018
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Entered water immediately to pull struggling swimmers to safety.
  • Attentively monitored swimmers to identify distress.

Education

Associate of Arts -

Pacific Northwest Christian Community College
Kennewick, WA
05.2024

High School Diploma -

Prosser High School
Prosser, WA
06.2018

Skills

  • Friendly
  • Team Player
  • Specials Promotion and Upselling
  • Ability to Lift 30 Pounds
  • Quality Standards
  • Focused
  • Not easily distracted
  • Great memorization
  • Coachable
  • Attentive and offering
  • Clean and sanitary
  • Rule Follower

Timeline

Server

Hops N Drops
02.2022 - Current

Barista

Dutch Bros
09.2018 - 01.2021

Lifeguard

City Of Prosser Wa
06.2017 - 09.2018

Associate of Arts -

Pacific Northwest Christian Community College

High School Diploma -

Prosser High School
Moses Yanez