MIYOSHI JONES
Pacoima,CA
Summary
Army Veteran with security clearance looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Metallic Coating
PPG Aerospace
07.2023 - Current
- Setting up operating, maintaining and troubleshooting chambers.
- Ensure that equipment and chamber is maintained in good safe working condition.
- Inspect chamber equipment to identify any replacements, malfunctions and repairs needed.
- Provide assistance to junior operators in their assigned responsibilities.
- Check resistance of all metallic coated parts to be in accordance with production, specification and customer specifications.
- Use tools safely and properly, while wearing proper PPE.
- Follow clean room, protocols and practices
- Make sure all paperwork is accurate and properly filled out
- Apply metallic coatings to various surfaces using specialized equipment and techniques to enhance durability and aesthetic.
- Maintain clean and organized working environment, including proper storage and disposal of hazardous materials, associated with metallic coating and organic coating applications.
ELECTRICIAN HELPER
GM ELECTRIC CO
01.2014 - 07.2023
- Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.
- Improved workplace organization by maintaining clean and hazard-free environment for all team members during projects.
- Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
- Contributed to safe work practices by consistently following established guidelines and protocols during electrical installations and repairs.
- Assisted in reducing project costs through effective material management and inventory tracking.
- Facilitated seamless communication between team members, resulting in better coordination and successful project completions.
- Maintained accurate records of completed tasks, materials used, and time spent on each project for efficient documentation purposes.
- Demonstrated adaptability by quickly adjusting to new assignments or changes in project requirements without compromising quality or efficiency.
- Assisted in creating detailed estimates for potential clients while providing comprehensive explanations regarding required services and associated costs.
- Effectively managed time and prioritized tasks, ensuring project deadlines were met without compromising quality of work.
- Enhanced team morale by fostering a positive work environment, contributing to improved communication and collaboration among colleagues.
AVIATION OPERATIONS SPECIALIST
U.S. ARMY NATIONAL GUARD
05.2017 - 05.2023
- Streamlined aviation operations by developing and implementing efficient standard operating procedures.
- Ensured timely completion of missions with effective coordination between ground and aircrew personnel.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
- Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
- Improved communication, resulting in increased situational awareness among team members during high-stress situations.
- Assisted in planning and execution of complex aviation missions, contributing to successful outcomes.
- Provided critical support for emergency response efforts, aiding in rapid deployment of resources to affected areas.
- Maintained accurate flight logs and records, ensuring compliance with regulatory requirements and facilitating seamless audits.
- Collaborated with maintenance teams to address aircraft issues promptly, minimizing downtime and maximizing operational efficiency.
- Conducted comprehensive risk assessments before each mission, implementing necessary precautions to mitigate potential hazards.
- Coordinated closely with external agencies such as air traffic control and customs officials, fostering positive working relationships that improved overall efficiency.
- Played a vital role in training new Aviation Operations Specialists, sharing knowledge of best practices through mentoring and hands-on guidance.
- Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
- Managed sensitive information with discretion while preparing security clearances for crew members on classified missions.
- Adapted quickly to changes in mission parameters or operational requirements, demonstrating flexibility and proactive approach to problem solving.
- Maintained flight logs on incoming and outgoing flights and individual flights.
- Take inventory and maintain logs of aircraft, sensitive items and weapons.
SALES ASSOCIATE
LIVING SPACES
09.2021 - 08.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled card transactions efficiently while adhering to company card handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
SUBLIMATION
PRINTFUL
02.2021 - 09.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
LOSS PREVENTION AGENT
WALMART
05.2018 - 01.2020
- Reduced inventory shrinkage by identifying security gaps.
- Improved overall store safety for employees and customers through regular security monitoring and reporting.
- Maintained accurate records of all loss prevention activities, contributing to efficient reporting processes and strategy development.
- Provided exceptional customer service while maintaining vigilance against potential shoplifting activity in high-risk areas within the store environment.
- Participated in regular meetings with store management, sharing insights and updates on loss prevention activities and trends.
SERVICE DELI CLERK
RALPHS
03.2012 - 01.2016
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Prepared custom sandwich orders for customers, resulting in an increase of repeat business.
- Assisted in inventory management, reducing waste and improving overall product availability.
- Collaborated with team members to meet daily sales goals and drive overall store success.
- Streamlined processes for faster service by pre-slicing popular deli meats during downtimes.
- Educated customers on various deli products, enhancing their shopping experience.
- Displayed excellent multitasking abilities while managing multiple customer requests simultaneously, increasing efficiency.
- Implemented creative merchandising strategies to attractively showcase deli products, driving sales growth.
- Proactively restocked display cases throughout the day, ensuring optimal product freshness and selection for customers.
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Supported cross-training initiatives within the store by assisting in other departments as needed during peak times or staff shortages.
Education
Advance Individual Training -
MOS School
Fort Rucker, AL01.2017
High School Diploma - General Studies
Parkridge Private School
Long Beach, CA01.2009
Skills
- Team and Customer Focus
- Problem Solving
- Process Improvement
- Oral and Written Communication
- Risk Management
- Interpersonal Skills
- Training and Development
- Policy Implementation
- Attention to Detail
- Information Management
- Analytical Reasoning
- Impeccable Integrity
- Coating Material Handling
Certification
- AWS course Cloud practitioner certificate
Timeline
Metallic Coating
PPG Aerospace
07.2023 - Current
SALES ASSOCIATE
LIVING SPACES
09.2021 - 08.2022
SUBLIMATION
PRINTFUL
02.2021 - 09.2021
LOSS PREVENTION AGENT
WALMART
05.2018 - 01.2020
AVIATION OPERATIONS SPECIALIST
U.S. ARMY NATIONAL GUARD
05.2017 - 05.2023
ELECTRICIAN HELPER
GM ELECTRIC CO
01.2014 - 07.2023
SERVICE DELI CLERK
RALPHS
03.2012 - 01.2016
Advance Individual Training -
MOS School
High School Diploma - General Studies
Parkridge Private School