Moshe Goldfeder
Miami,FL
Summary
Dynamic leader with a proven track record of enhancing customer satisfaction and boosting employee productivity. Expertise in critical decision-making and relationship building has consistently driven sales revenue growth at First Class Auto Leasing. Proficient in Basic Life Support and CPR, ensuring the delivery of high-quality patient care at Senior Care EMS. Exceptional time management skills and a strong sense of empathy contribute to success across diverse roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Communications Specialist
Nicklaus Children Hospital
05.2025 - Current
- Managed emergency communication systems to ensure timely dissemination of critical information.
- Coordinated response efforts with first responders, enhancing inter-agency collaboration during emergencies.
- Analyzed incident reports to identify trends and improve response strategies for future events.
- Implemented new software solutions to streamline communication processes and enhance operational efficiency.
- Conducted regular drills and simulations to assess readiness and improve team performance in crisis situations.
- Oversaw documentation of communications during incidents, ensuring accuracy and compliance with reporting standards.
- Remained calm under pressure, providing critical support to citizens experiencing life-threatening emergencies while simultaneously managing other ongoing incidents effectively.
- Enhanced emergency response times by efficiently prioritizing and dispatching appropriate resources.
Emergency Medical Technician
Senior Care EMS
10.2023 - 04.2025
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once
- Reduced response times by effectively coordinating with dispatchers and following established protocols
Sales Manager
First Class Auto Leasing
04.2022 - 10.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Dynamic leader with a proven track record, enhancing customer satisfaction and employee productivity
- Excelled in critical decision-making and relationship building, increasing sales revenue
- Increased sales revenue by developing and implementing effective sales strategies.
Manager
Kapao Inc
06.2021 - 03.2022
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Onboarded new employees with training and new hire documentation
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Resolved customer issues quickly to close deals and boost client satisfaction
- Increased sales revenue by developing and implementing effective sales strategies
- Built long-lasting client relationships through excellent customer service and consistent followups
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
RAMBAM MESIVTA
Lawrence, NYSkills
- Basic Life Support
- Work Ethic and Integrity
- Flight planning
- Vital signs monitoring
- Patience and Empathy
- Calendar management
- Marketing
- Internal communications
- Crisis management
- Problem-solving
- Schedule coordination
- Flight safety awareness
Certification
- EMT - Certified Emergency Medical Technician
- CPR and AED
- Emergency vehicle operation
- Certified Flight Coordinater
Timeline
Communications Specialist
Nicklaus Children Hospital
05.2025 - Current
Emergency Medical Technician
Senior Care EMS
10.2023 - 04.2025
Sales Manager
First Class Auto Leasing
04.2022 - 10.2023
Manager
Kapao Inc
06.2021 - 03.2022
High School Diploma -
RAMBAM MESIVTA