Moshe Kalisch
Monroe,NY
Summary
Organized and reliable professional with a proven track record in office management, client caseload oversight, and technical systems administration. Expertise in coordinating with diverse teams, managing sensitive information with precision, and ensuring projects remain on schedule. Strong problem-solving skills and logical thinking, adept at multitasking in fast-paced environments while maintaining meticulous attention to detail. Quick to learn new processes and adapt to changes, consistently taking the initiative to enhance operational efficiency and deliver exceptional support that drives customer satisfaction.
Overview
3
3
years of professional experience
Work History
IT Assistant
Geitex Technologies
02.2025 - Current
- Set up new computers, installed needed programs, removed unneeded ones, transferred data, and fixed technical issues.
- Helped build and set up a system to manage support tickets, track devices, organize tasks, and automate processes. Set up all features, transferred data, tested the system, and made sure it was set up in the most beneficial way for the company to use effectively.
- Also handled basic bookkeeping tasks such as creating estimates, invoices, and managing collections.
Office Manager / Account Manager
AMS Deals
06.2024 - 02.2025
- Ran daily office operations smoothly and efficiently. Oversaw three workers (two in-office and one overseas) and made sure tasks were done correctly and on time.
- Handled high-value merchandise and kept security measures in place to prevent loss and theft.
- Managed three online accounts, reviewing product listings for accuracy, handling pricing and product research, responding to customer messages, solving issues, and ensuring orders went out on time.
Care Manager
Hamaspik of Orange County
04.2022 - 06.2024
- Managed a full caseload of clients and coordinated with parents, schools, and providers to make sure everyone worked together toward client goals.
- Checked in monthly with clients, parents, and providers, giving support when needed and keeping all conversations documented and current.
- Kept all assessments up to date, followed all legal and program guidelines, and consistently met tight deadlines with no delays.
- Maintained organized, complete files and became one of the top performers in the department within just a few months.
- Took the lead during company policy changes, keeping parents and providers informed of changes and how to proceed so the clients' care continued smoothly with no breaks.
Skills
- Effective communication
- Time Management
- Teamwork
- Fast Learner
- Adaptability
- Computer Skills
- Microsoft Office
- Problem solving
- Analytical thinker
- Detail-oriented
Education & Training
- Completed full training program, including the 700-page New York Study Manual for Title Insurance, and obtained New York state license.
- Took additional training with ATG/Advocus Title Company, learning about major processes and industry practices.
Timeline
IT Assistant
Geitex Technologies
02.2025 - Current
Office Manager / Account Manager
AMS Deals
06.2024 - 02.2025
Care Manager
Hamaspik of Orange County
04.2022 - 06.2024