Mosi Collins
309 West Martin Luther King Blvd Tampa ,FL
Summary
Accomplished Senior Executive with a proven track record at Compu Billing Services Inc, enhancing operational efficiency and doubling profitability by 100% in under two years. Expert in strategic planning and operations management, with a knack for fostering high-performance cultures and spearheading growth. Skilled in cross-functional team coordination and project management, adept at driving significant cost savings and revenue growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Executive
Compu Billing Services Inc
10.2012 - Current
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
- Streamlined operational processes to improve efficiency and reduce costs.
- Cultivated high-performance culture that doubled company's profitability in under two years.
Senior Payroll Manager
ADP/Resource
10.2009 - 10.2012
- Served as a subject matter expert during mergers and acquisitions, integrating newly acquired companies into existing payroll systems efficiently.
- Established strong working relationships with external vendors to improve service levels and drive cost savings in payroll processing.
- Ensured timely and accurate processing of multi-state payrolls for thousands of employees across the organization.
- Managed the successful transition from a paper-based timesheet system to a digital platform, reducing errors and streamlining workflow.
- Streamlined payroll processes by implementing efficient software systems and automating manual tasks.
- Successfully managed year-end processes including W-2 issuance, ensuring accurate reporting of employee earnings and tax withholdings.
- Collaborated with HR to develop comprehensive compensation policies, including bonuses and equity awards.
Assistant Payroll Clerk
United Industries
06.2006 - 10.2009
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Assisted with the annual budgeting process by providing historical payroll data and projections for upcoming fiscal years.
- Facilitated smooth onboarding experiences for new hires by verifying employment eligibility documents and setting up direct deposit accounts.
- Improved payroll accuracy by regularly updating employee records with changes in salary rates, deductions, and exemptions.
Client Service Representative
ADP/Small Business Services
05.2004 - 06.2006
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Flexible Spending Account Analyst
ADP Benefit Services
08.2002 - 05.2004
- Interacted professionally with clear, intentional communication and set appropriate expectations on timeline of deliverables.
- Prepared detailed financial statements for management review, aiding in informed decision-making processes.
- Forecasted account needs and metrics based on market and product data.
- Coordinated with internal audit teams to facilitate smooth audits and maintain a continuous improvement mindset within the department.
Education
Associate of Arts - Computer And Information Sciences
Georgia Perimeter College
Atlanta Ga 05-2020
Associate of Arts - Business Administration
Hillsborough Community College
Tampa, FL06-1998
High School Diploma -
King High Scool
Tampa FL 05-1995
Skills
- Operations management
- Report preparation
- Cross-functional team coordination
- Staff management
- Project management
- Administrative support
- Office administration
- Growth planning
- Strategic planning
Accomplishments
In my carrier I have obtained professional positions with distinguished company's where I have utilized my professional skills furthermore given the opportunity to advance within the company and expand my knowledge in the customer relation field.
Certification
- Microsoft Certified, Azure Fundamentals - Microsoft Corporation.
- Adobe Certified Expert (ACE) – Adobe Systems Incorporated.
- Microsoft Office Specialist (MOS) Certification
Timeline
Senior Executive
Compu Billing Services Inc
10.2012 - Current
Senior Payroll Manager
ADP/Resource
10.2009 - 10.2012
Assistant Payroll Clerk
United Industries
06.2006 - 10.2009
Client Service Representative
ADP/Small Business Services
05.2004 - 06.2006
Flexible Spending Account Analyst
ADP Benefit Services
08.2002 - 05.2004
- Microsoft Certified, Azure Fundamentals - Microsoft Corporation.
- Adobe Certified Expert (ACE) – Adobe Systems Incorporated.
- Microsoft Office Specialist (MOS) Certification
Associate of Arts - Computer And Information Sciences
Georgia Perimeter College
Associate of Arts - Business Administration
Hillsborough Community College
High School Diploma -
King High Scool
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