Dynamic Sales Development Manager with a proven track record at Coca Cola Southwest Beverages, enhancing sales processes and team collaboration for revenue growth. Skilled in PowerPoint and exceptional communication, I've led teams to exceed sales goals through strategic development and performance analysis, achieving significant profitability improvements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Development Manager
Coca Cola Southwest Beverages
Houston, TX
02.2023 - Current
Resolved customer complaints efficiently while maintaining a positive relationship with them.
Prepared monthly reports detailing progress towards achieving departmental objectives.
Analyzed sales data to identify areas of improvement in the sales process.
Participated in weekly meetings with other departments to discuss strategies related to sales development initiatives.
Analyzed customer data to identify trends and opportunities for growth.
Created and maintained relationships with key clients by providing excellent service and support.
Provided training sessions for staff on selling techniques, customer service, and product knowledge.
Managed a team of sales representatives to ensure goals were met or exceeded.
Tracked monthly sales to generate reports for business development planning.
Developed and implemented sales strategies to improve customer acquisition, retention, and profitability.
Sales Service Associate
24 Hour Fitness
Houston, USA
05.2022 - Current
Selling memberships and fitness programs, resolving members' and guests' concerns, keeping the gym clean, well-maintained, and safe for guests.
Cold calling.
Organized promotional displays to encourage increased sales volume.
Upsold products by providing customers with additional options that met their needs.
Account Specialist
CocaCola Southwest beverages
Houston, USA
01.2012 - 07.2021
Junior Supervisor/Lead Merchandiser.
Guided and supervised merchandisers to complete displays, promotions, new products, effective customer service, and sales.
Superintended the condition of the store and ensured proper maintenance for optimum customer appeal.
Product rotation and quality control.
Facilitated communication between costumes and upper management.
Trained incoming merchandisers and coached current employees.
I assumed management responsibilities when the merchandise supervisor was absent.
Merchandiser
Coca-Cola Southwest Beverages
Houston, USA
01.2012 - 06.2015
Assisted in promoting new brands that were introduced to the market.
Working in coordination with each store's individual needs, facilitating the successful functioning of the store.
Developed strong relationships with customers, maintained cordial relations with existing and new customers.
Submitted timely and accurate reports related to the arrival of new stock or remaining supplies in the store.
Product rotation and quality control
Frozen and Dairy Manager
Walmart
Houston, USA
07.2011 - 01.2012
Manage the dairy and frozen foods departments by checking shelf inventory, restocking as needed, ensuring foods are not expired, merchandising products effectively, ordering items that are running low, and helping to unload daily deliveries.
Also, negotiate with food vendors to maximize portability.
Keeping all areas clean, managing staff, scheduling work shifts, assisting your employees, and providing excellent customer service to store customers.
Additional duties include training new employees, and collaborating with other department managers on store promotions and new policies.
Warehouse Supervisor
Golden Flake
Birmingham, USA
04.2006 - 05.2010
Receive and count stock items, and record data manually or using a computer.
Clan and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
Analyze training needs to develop new training programs or modify and improve existing programs.
Manage staff, prepare work schedules, and assign specific duties.
Monitor employees' work levels and review work performance.
Enforced company policies related to employee conduct in the workplace.
Analyzed data from reports generated by Warehouse Management System software.
Education
High school diploma - General Studies
day spring academy
Skills
Account servicing
Sales pipeline management
Team management
Sales presentations
Sales processes
New hire onboarding
Revenue growth
Performance analysis
Communication skills
Team collaboration
Contract negotiation
Self motivation
Sales strategy development
Profit maximization
Team leadership
PowerPoint
Inventory management
Reliability
Certification
CPR & AED certified
Timeline
Sales Development Manager
Coca Cola Southwest Beverages
02.2023 - Current
Sales Service Associate
24 Hour Fitness
05.2022 - Current
Account Specialist
CocaCola Southwest beverages
01.2012 - 07.2021
Merchandiser
Coca-Cola Southwest Beverages
01.2012 - 06.2015
Frozen and Dairy Manager
Walmart
07.2011 - 01.2012
Warehouse Supervisor
Golden Flake
04.2006 - 05.2010
High school diploma - General Studies
day spring academy
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