Moss Hernandez
Marysville,WA
Summary
Qualified Customer Service Representative with 2+ years of experience answering customer questions and handling accurate cash. Reliable professional recognized by peers for my effective Organizational and Creative Thinking skills. Looking to apply my experience with Organizational and Creative Thinking at your establishment
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
Northwest Restaurants
06.2024 - 10.2025
- Customer service representative
- Order taking/order packing
- Money handling
- Inventory counting
Education
No Degree -
Marysville Pilchuck High School
Marysville, MTSkills
- Customer service
- Adaptability and flexibility
- Time management
- Customer satisfaction
- Patience and composure
- Reliability and punctuality
- Attention to detail
- Customer focus
- Cash management
- Cash handling expertise
- Cash register operation
- Cash handling
- Customer inquiries
- Merchandise restocking
- Guest services
- Product knowledge
- Payment collection
- Customer complaint resolution
- Payment processing
- Retail merchandising
- POS system operation
- Product merchandising
- Inventory management
- Customer relationship management (CRM)
- Refund handling
- Up-selling techniques
- Product recommendations
- Account management
- Drawer management
- Multitasking and organization
Certification
- ServeSafe certification for Professional Food Managers
LANGUAGES
Spanish
Elementary
Timeline
Customer Service
Northwest Restaurants
06.2024 - 10.2025
No Degree -
Marysville Pilchuck High School