Summary
Overview
Work History
Education
Skills
Timeline
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Molly Glenn

Lima,OH

Summary

Dynamic and dependable professional with a strong background in customer service at Casey's General Stores. Proven ability to resolve complaints and build relationships while maintaining high satisfaction ratings. Skilled in multitasking and time management, consistently achieving operational goals and enhancing team efficiency.

Overview

2
2
years of professional experience

Work History

Team Member

Caseys General Stores
01.2025 - 05.2025
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Maintained cleanliness and organization of the store to enhance customer experience.
  • Operated cash register, processing transactions accurately and swiftly.
  • Assisted in stocking shelves and managing inventory levels to ensure product availability.
  • Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Personal Shopper

Walmart
11.2023 - 03.2024
  • Utilized store systems for efficient order processing and tracking.
  • Resolved customer inquiries and complaints promptly and effectively.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
  • Set and achieved company defined sales goals.

Team Member/Kitchen Staff Member

Caseys's General Stores
12.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated kitchen equipment safely while adhering to maintenance schedules.
  • Followed safety protocols to ensure food handling compliance.
  • Maintained cleanliness and organization of kitchen workspace for efficiency.
  • Prepared and assembled food items according to company standards.

Education

Bellefontaine High School
Bellefontaine, OH
08-2022

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Complaint resolution
  • Relationship building
  • Dependability and reliability
  • Multitasking Abilities
  • Time management

Timeline

Team Member

Caseys General Stores
01.2025 - 05.2025

Personal Shopper

Walmart
11.2023 - 03.2024

Team Member/Kitchen Staff Member

Caseys's General Stores
12.2022 - 03.2023

Bellefontaine High School
Molly Glenn