Mostafa Farhat

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Kept pharmacy counter and related areas clean, neat and organized.
• Received incoming supplies and stocked in correct locations.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Assisted pharmacy staff with preparing medications and filling orders.
• Counted and labeled prescriptions with correct item and quantity.
• Updated computer system with current customer, payment and inventory information.
• Completed and filed documentation for insurance, store and liability purposes.
• Operated cash register and performed front counter tasks to facilitate daily operations.
• Answered customer phone calls to address questions and provide assistance with prescriptions.
• Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
• Typed and printed out prescription and medication labels.
• Prepared bills for clients and submitted required paperwork to insurance companies.
• Trained new pharmacy staff on computer system and drug management protocols.

i did modeling for a clothes brand in Kuwait called Dossil.Denim 3 different dates (July 2022)(January 2022)(December 2022)

,in addition i did a Pizza hut commercial in kuwait in 2019+ a school commercial.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Approved regular payroll submissions for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Supervised guests at front counter, answering questions regarding products.
• Trained new employees on proper protocols and customer service standards.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.