MDMOSTAFIZUR RAHMAN

HRA/FIA

• Maintained a caseload of 70-100 clients.
• Interviewed individuals and families to determine if they were eligible for Public Assistance, Medical Assistance and SNAP (Supplemental Nutritional Assistance Program) or other services they may need.
• Connected clients with community resources such as SSA and the burial of vital statistics or engaged them in programs such as back to work programs, educational programs, childcare, substance abuse programs, wellness programs or DVL (Domestic Violence Liaison)
• Scheduled and conducted all recertification appointments for my caseload.
• Kept case history records and wrote detailed reports.
• Scanned and Indexed all clients personal documents.
• Grant Diversion Program/Parks Opportunity Program (POP)
• Pulled up and worked on various jobStat Reports and Work-list for individual clients that worked in the PARKS DEPARTMENT.
• Adding new income to their case.
• Removing income from their case and then
• Re-budgeting to case and sending it for approval.
• Scanned and Indexed clients personal documents.

• Transcribes codes, enters and verifies data from a variety of multi-page source documents in an on-line automated system.
• Prepares reports, summaries and general information from office records and data.
• Maintains and retrieves files and records via computer system.
• Performs clerical functions associated with the data processing unit and the supervisor.
• Order supplies for all unites, answers telephones and routes inquiries to the appropriate person in the unit.
• Scan, Index and Commit Prior Approval documents using OnBase 6.2 Global Scanning to various personnel.
• Maintained complete and accurate files in both physical and digital formats.