Summary
Overview
Work History
Education
Skills
Cooking, Reading, Thinker, Caring, Praying
Languages
Timeline
Generic

Mosunmola SALAMI

Ijaiye-Lagos,Lagos State

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-leve position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Business Owner

Buying And Selling Merchandise
01.2018 - Current


  • Consulted with customers to assess needs and propose optimal solutions.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained new employees on proper protocols and customer service standards.

Customer Service Representative

Micro Finance Bank
01.2015 - 12.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Payroll Assistant

Ahiazu Imbaise Local Government Secretariat(NYSC)
11.2013 - 11.2014
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.

Education

Higher National Diploma (HND) - Accounting

Rufus Giwa Polytechnic, Owo
Owo-Ondo State
01.2013

National Diploma (ND) - Accounting

Rufus Giwa Ploytechnic,Owo
Owo-Ondo State
12.2009

Skills

  • Customer Relations
  • Sales Strategies
  • Verbal and Written Communication
  • Bookkeeping
  • People and Culture
  • Attention to Detail
  • Balanced Work Ethic

Cooking, Reading, Thinker, Caring, Praying

learning cooking

Reading Inspirational and Motivational books

Loving and Caring for People

Positive Thinker

Praising and Worshiping God

Languages

Yoruba
Native or Bilingual
English
Native or Bilingual

Timeline

Business Owner

Buying And Selling Merchandise
01.2018 - Current

Customer Service Representative

Micro Finance Bank
01.2015 - 12.2017

Payroll Assistant

Ahiazu Imbaise Local Government Secretariat(NYSC)
11.2013 - 11.2014

Higher National Diploma (HND) - Accounting

Rufus Giwa Polytechnic, Owo

National Diploma (ND) - Accounting

Rufus Giwa Ploytechnic,Owo

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Mosunmola SALAMI