Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Motasem Alawamleh

Summary

Experienced Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with 5 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Asset Protection Manager

Bloomingdale's
03.2022 - Current
  • Enhanced overall asset protection by implementing effective security measures and loss prevention strategies.
  • Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
  • Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
  • Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Oversaw incident response efforts, coordinating resources effectively during emergency situations to minimize losses or damage sustained by the company.
  • Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
  • Streamlined reporting processes to facilitate better communication between departments regarding potential risks or incidents.
  • Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
  • Managed full employee life-cycle, including sourcing, hiring, training, developments and separation of employment.
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Led regular meetings with key stakeholders to review the effectiveness of asset protection initiatives and discuss opportunities for further enhancement.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
  • Built cross-functional relationships with business partners to reduce losses.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Performed thorough cash audits and deposit investigations.
  • Worked closely with law enforcement in investigating and solving theft and ORC fraud cases.

District Asset Protection Supervisor

Gap Inc
02.2018 - 09.2021
  • Improved district safety by implementing innovative asset protection strategies and conducting regular risk assessments.
  • Reduced inventory shrinkage through effective surveillance, loss prevention programs, and staff training on theft prevention techniques.
  • Managed a team of security personnel to ensure the consistent enforcement of company policies and procedures across all retail locations within the district.
  • Collaborated with store managers to develop customized action plans for addressing unique asset protection challenges at each location.
  • Conducted thorough investigations into incidents of theft, fraud, or other criminal activity, resulting in successful resolution and reduced losses.
  • Analyzed data from various sources to identify trends in theft or loss and implemented targeted solutions to address specific issues.
  • Coordinated with regional asset protection teams to share best practices, resources, and information on emerging threats or trends in retail crime.
  • Delivered comprehensive training programs for new hires focused on core loss prevention principles and company-specific policies/procedures relevant to their roles within the organization.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Reviewed and updated store security policies and procedures.

Leadership Team Member

Hollister.Co
05.2016 - 01.2018
  • Enhanced team productivity by initiating and implementing efficient project management processes.
  • Streamlined internal communication for improved decision-making and problem-solving capabilities.
  • Developed and executed strategic plans to achieve organizational growth and increased revenue.
  • Mentored junior team members, fostering a culture of continuous learning and skill development.
  • Cultivated strong relationships with key stakeholders, improving collaboration and fostering long-term partnerships.
  • Drove business growth through market analysis, product development initiatives, and customer relations strategies.
  • Assisted with new hire processing and existing training programs.
  • Supported office business development and customer service.
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Reviewed employee concerns and new opportunities to drive business strategies.

Education

Associate of Arts - Aerospace Engineering

San Francisco State University
San Francisco, CA
05.2019

High School Diploma -

South San Francisco High School
South San Francisco, CA
05.2017

Skills

  • Team Training
  • EAS Auditing Proficiency
  • Regulatory Compliance
  • Security Management
  • Certified Protection Professional
  • Incident Reporting
  • Case Report Writing
  • Risk Management
  • OSHA Expert
  • Internal Audits
  • Conflict Resolution
  • Loss Prevention Strategies
  • Surveillance Systems
  • Time Management
  • Inventory Control
  • Decision Making
  • Organizational Skills
  • Customer Service
  • Asset Recovery
  • Investigation Techniques
  • Problem Solving
  • Staff Training
  • Emergency Response Planning
  • Attention to Detail
  • Team Leadership

Accomplishments


  • Closed out 15 ORC credit card fraud cases Fiscal '23 ($140K)
  • Won best bi-annual support partner of 2023 (Bloomingdale's)
  • Law enforcement best partner award 2022-2023
  • Reduced shortage from $325K to $53K within year.


Certification

  • Wicklander-Zulawski
  • Handcuffs (Loss Prevention Group)
  • CPR/AED
  • Company's 4-6 step apprehension
  • Guard Card


Languages

Arabic
Native or Bilingual

Timeline

Asset Protection Manager

Bloomingdale's
03.2022 - Current

District Asset Protection Supervisor

Gap Inc
02.2018 - 09.2021

Leadership Team Member

Hollister.Co
05.2016 - 01.2018

Associate of Arts - Aerospace Engineering

San Francisco State University

High School Diploma -

South San Francisco High School

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Motasem Alawamleh