Mothusi Dauglas Mosweu

Key responsibilities and Job Description.

• Policy Development and Implementation: Creating and enforcing comprehensive security policies and procedures for the organization, including access control, surveillance, emergency response, and incident reporting.
• Risk Assessment and Mitigation: Identifying potential security threats, conducting risk assessments, and developing strategies to mitigate risks.
• Staff Management: Hiring, training, and supervising security personnel like guards, patrol officers, and surveillance teams.
• Security System Oversight:Monitoring and maintaining security systems like CCTV cameras, access control systems, alarm systems, and intrusion detection devices.
• Incident Response:Investigating security breaches, coordinating response actions, and documenting incidents.
• Compliance Management: Ensuring adherence to all relevant security regulations and industry standards.
• Communication and Collaboration: Communicating security policies to employees, collaborating with other departments within the organization, and maintaining relationships with external security vendors. Daily client engagements and update on security operations.
• Emergency Preparedness: Developing and implementing emergency response plans for various scenarios. Conducting fire evacuation drills and fire equipment inspections.

Further responsibilities includes:-

• Physical Security: Managing the physical security of facilities, including access control, perimeter security, and building security.
• Investigations: Conducting internal investigations into security incidents or suspected misconduct,Injuries and customers complains.
• Training Programs: Developing and delivering security awareness training for employees.

Skills i poses in conducting my role as Security Manager:-

• Leadership and Management Skills: Ability to lead and motivate a team of security personnel.
• Analytical Skills: Strong analytical skills to assess security risks and develop effective mitigation strategies.
• Problem-Solving Skills: Ability to quickly identify and resolve security issues.
• Communication Skills: Excellent written and verbal communication skills to effectively convey security policies and procedures.
• Technical Knowledge: Understanding of security systems and technologies like CCTV, access control systems, and intrusion detection systems.
• Legal and Regulatory Knowledge: Awareness of relevant security laws and regulations.

• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Trained employees in essential job functions.
• Mentored and supported junior staff members to apply best practices and follow procedures.
• Supervised and coordinated team to provide guidance and support and maximize performance.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
• Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
• Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
• Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
• Ensured compliance with all company policies, local regulations, and industry standards related to hotel operations.
• Facilitated open communication among team members by conducting regular meetings and encouraging constructive feedback sharing within the group.
• Initiated plans to improve customer relations, quality standards, and service efficiency.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Oversaw the issuance and management of security clearances for personnel, ensuring strict compliance with regulations.
• Monitored compliance with regulations governing classified materials handling; identified issues that required attention or resolution in order to maintain proper safeguards.
• Coordinated emergency response plans to ensure prompt action during critical situations, effectively preserving life and property.
• Assessed risks and vulnerabilities within the unit, formulating appropriate mitigation strategies.
• Maintained an up-to-date knowledge of industry best practices, incorporating relevant techniques into the unit''s security framework.
• Kept thorough records of all security-related activities within the unit for accurate reporting purposes.
• Implemented physical security measures such as access controls, alarms, cameras, and perimeter barriers to deter unauthorized entry or thefts from occurring at the facility.
• Managed access control for restricted areas, effectively safeguarding sensitive information and resources.
• Supported executive leadership through timely threat assessments that allowed them to make informed decisions about policy changes or resource allocation.
• Led a team of professionals in managing daily security operations while maintaining a high level of confidentiality regarding sensitive information.
• Improved overall unit readiness by conducting regular drills simulating various emergency situations; staff were better prepared for potential crises as a result.
• Conducted regular audits of security systems, ensuring optimal functionality and minimizing potential threats.
• Investigated security incidents, determined root causes, and recommended corrective actions to prevent future occurrences.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Collaborated with cross-functional teams to establish a cohesive and secure working environment for all personnel.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Responded swiftly to security incidents and effectively resolved security issues.
• Supervised team of 7 security personnel during shift.
• Kept team compliant with security protocols and appearance standards.