MOTILAL SINGH
The Bronx,NY
Summary
Seeking to secure a position with a well-established organization to learn and grow with increasing responsibility over time. I have strong communication and client interfacing abilities, data entry. Fast learner with up to date software skills such as Microsoft office,internet explorer. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
19
19
years of professional experience
Work History
OFFICE MANAGER
Blue Chip Limousine
01.2004 - 01.2012
- Managed office inventory and placed new supply orders
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Managed, scheduled and coordinated office functions and activities for employees
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
MANAGER
Sears
01.2000 - 01.2010
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
- Trained employees on additional job positions to maintain coverage of roles
- Exercised good judgment and decision-making in escalating concerns and resolving issues
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training
- Led team meetings and one-on-one coaching sessions to continuously improve performance
- Entered time and attendance logs in preparation for payroll
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
ASSISTANT WAREHOUSE MANAGER
Shelton Lighting
01.1997 - 01.1999
- Completed periodic inventory counts and maintain accurate warehouse system
- Generated warehouse shipping documents, packing lists and invoices
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems
- Provided information to shipping and receiving personnel regarding inventory stock
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
PART-TIME ASSISTANT
Lincoln Hospital Center
01.1993 - 01.1997
- Medical billing and Data Entry of all patient information
- Maintained positive working relationship with fellow staff and management
- Maintained front desk to provide positive first impression
- Answered incoming calls and recorded accurate messages
- Served as contact person and source of information to maintain good communication with visitors.
Education
High School Diploma -
Jane Adams Vocational High School
Bronx, NY01.1996
Skills
- Office Administration
- Staff Hiring
- Team Supervision
- Clerical Support
- Mail Handling
- Customer Service
- Office Management
- Data Entry
- Training and Coaching
- Scheduling
- Training and Development
- Employee Supervision
Organizational Skills
Excellent multi-tasking ability
Customer Relations
Administrative Support
Scheduling and calendar management
References
References Furnished Upon Request
Timeline
OFFICE MANAGER
Blue Chip Limousine
01.2004 - 01.2012
MANAGER
Sears
01.2000 - 01.2010
ASSISTANT WAREHOUSE MANAGER
Shelton Lighting
01.1997 - 01.1999
PART-TIME ASSISTANT
Lincoln Hospital Center
01.1993 - 01.1997
High School Diploma -
Jane Adams Vocational High School
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