Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

CARLOMAR ORTIZ

Orlando,Florida

Overview

2026
2026
years of professional experience

Work History

Sales Associate

O Smoke Shop
06.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently, maintaining accuracy and customer satisfaction.
  • Maintained product displays and inventory organization to optimize sales potential.
  • Collaborated with team members to achieve daily sales targets and improve service delivery.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Conducted regular stock checks to ensure availability of popular items for customers.
  • Implemented promotional strategies to increase awareness of new products among customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Collaborated with team members to achieve monthly sales targets.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.

Residential Electrician

Approved Electric
Jan 2, - Current
  • Connected wires to circuit breakers and transformers.
  • Traced and diagnosed electrical malfunctions using hand tools and test equipment.
  • Interpreted schematics, blueprints and diagrams to complete projects on time.
  • Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
  • Assessed, tested and operated variety of electrical components and systems.
  • Planned and installed complicated circuit systems in both commercial and residential construction.
  • Worked extensively on three-phase, 277/480 volt power distribution systems.
  • Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.
  • Troubleshot electrical control circuits to determine and resolve isssues.
  • Tested entire electrical assembly for performance levels and safety concerns.
  • Evaluated electrical systems, equipment and components to identify and resolve defects and safety risks.
  • Performed electrical utility services for industrial-based and new building projects.
  • Responded to emergency callbacks and provided onsite support.
  • Drafted wiring layouts and developed plans for installation, selecting equipment and fixtures according to code and project specifications.
  • Checked and troubleshot 120 to 480 volt equipment to identify and address concerns.
  • Reported improper conduct and events potentially dangerous or harmful to supervisor.
  • Coded projects using drawings and manuals.
  • Answered customers' questions about products, prices, availability, product uses and credit terms.
  • Developed accurate estimates and proposals for residential wiring.
  • Created comprehensive estimates to benefit both company and customer.

Limo Driver

ULTIMATE LIMO LLC
09.2016 - 06.2017
  • Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations
  • Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation
  • Arrange to pick up particular customers or groups at airport, hotels, attractions or home
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage
  • Notify dispatchers or company mechanics of vehicle problems
  • Complete accident reports when necessary
  • Communicate with dispatchers by telephone, or e-mail information and receive requests for passenger service
  • Drive limousines, company cars to transport passengers
  • Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water
  • Pick up passengers at prearranged locations,
  • Ecord name, date, and identification information on trip sheets, along with trip information such as time and place of pickup and drop-off, and total fee
  • Vacuum and clean interiors, and wash and polish exteriors of automobiles
  • Pick up or meet employers according to requests, appointments, or schedules
  • Collect fares or vouchers from passengers and make change or issue receipts as necessary
  • Provide passengers with information about the local area and points of interest, or give advice on hotels and restaurants
  • Report to taxicab services or garages to receive vehicle assignments.

Electrician/ warehouse/ Street Lighting

TERRYS ELECTRIC INC
09.2002 - 09.2016
  • Drive trucks to deliver such items as electrical supplies, heavy machines and other vehicles
  • Receive and count stock items, and record data manually or using computer
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
  • Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
  • Keep records on the use and/or damage of stock or stock handling equipment
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors
  • Provide assistance or direction to other stockroom, warehouse, or storage yard workers
  • Dispose of damaged or defective items, or return them to vendors
  • Drive trucks in order to pick up incoming stock or to deliver parts to designated locations.

Education

MID FLORIDA TECH
ORLANDO, FL
07.2000

High School Diploma -

OAK RIDGE HIGH
ORLANDO, FL
05.1998

Skills

  • Fixture installation
  • New construction
  • Digital circuitry
  • Branch circuit wiring
  • Residential electric construction
  • Field installation expert
  • NEC codes and codebook
  • Sub-panel installation
  • Wiring termination requirements
  • Test equipment operation
  • Electrical repairs
  • Efficient
  • Diagnostic testing
  • Knowledge of Standard for Electrical Safety in the Workplace (NFPA 70E)
  • National Electric Codes (NEC)
  • Certified Pallet Jack Operator
  • Material inventory
  • Loading and unloading
  • Communication and presentation
  • Material handling
  • Equipment operations
  • Palletizer
  • Material sourcing and distribution
  • Safety awareness
  • Customer service-oriented
  • Certified forklift operator
  • First aid certified
  • Customer-focused
  • Inventory reporting
  • Staging and sorting
  • Warehouse picking
  • Stock allocation
  • Flatbeds and utility beds
  • General construction

Additional Information

* Bilingual (fluent on both Spanish and English)* Fast learner* Very organize* Good safe Driver *well maintain work space. Grate costumer service. Maintain calm in any situation.

Languages

English

Timeline

Sales Associate

O Smoke Shop
06.2024 - Current

Limo Driver

ULTIMATE LIMO LLC
09.2016 - 06.2017

Electrician/ warehouse/ Street Lighting

TERRYS ELECTRIC INC
09.2002 - 09.2016

High School Diploma -

OAK RIDGE HIGH

Residential Electrician

Approved Electric
Jan 2, - Current

MID FLORIDA TECH

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