Motunrayo Adeleye
Northridge,CA
Summary
Dedicated Customer Service Specialist and an aspiring sales associate providing skills to prioritize and multi-task in fast-paced working environment. I am consistently willing to learn deeply about whatever field I enter to improve overall performance beyond the norm. I successfully work as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Market Vendor
Self Employed
Inglewood, CA
05.2024 - Current
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Set up merchandise displays to attract customers and promote sales.
- Inspected product quality on a regular basis to ensure freshness and safety standards were met.
- Organized promotional activities such as contests, giveaways, special discounts to boost sales.
- Resolved complaints from customers in an efficient manner.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Customer Service Manager
A Y Accounting
Inglewood, California
02.2023 - 05.2025
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
- Provided exceptional customer service to ensure customer satisfaction.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
Bachelor of Science - Civil Engineering
California State University, Northridge
Northridge, CA 08.2024 - 07.2025
Skills
- Project management
- Customer service
- Effective communication
- Problem solving
- Sales proficiency
- Feedback collection
- Work prioritization
- Team building
Timeline
Bachelor of Science - Civil Engineering
California State University, Northridge
08.2024 - 07.2025
Market Vendor
Self Employed
05.2024 - Current
Customer Service Manager
A Y Accounting
02.2023 - 05.2025
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