Moufide Akiola CHITOU
Ozone Park,USA
Summary
Detail-oriented cybersecurity professional with 3 years of experience in AI, penetration testing, and cloud computing. Proficient in SQL, Python, and computer skills. Possess certifications in Google AI Essential and Google Cybersecurity Certification. Fluent in French.
Results-driven Security Officer and Account Manager with a proven track record in risk management, incident management, and customer service excellence.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Security Officer
Imade Security
Brooklyn, NY
08.2025 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular inspections of buildings and grounds for potential hazards.
- Implemented access control procedures at entry points to prevent unauthorized entry.
- Collaborated with law enforcement during investigations and emergencies as needed.
- Prepared detailed reports on security incidents for management review.
- Utilized surveillance equipment to monitor activities within assigned areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Checked for safety hazards and took corrective action when necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Account Manager
AT&T
Brooklyn, NY
07.2024 - 07.2025
- Managed client accounts and maintained strong relationships with key stakeholders.
- Assisted in resolving customer inquiries and issues effectively and promptly.
- Analyzed account performance data to identify opportunities for improvement.
- Conducted regular follow-ups with clients to ensure satisfaction and loyalty.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Negotiated contracts with clients to maximize profitability.
- Renewed existing accounts by building relationships with clients.
- Analyzed client data and identified opportunities for growth.
- Provided technical support to customers when needed.
Education
Associate in Law - Law
University of Parakou
Bannikanni, BJ 11.2021 - 03.2024
High school diploma -
CSU Verger
Some College (No Degree) - Cyber Security
EC-Council University
Albuquerque, NMSkills
- Customer service
- Threat intelligence
- Cloud computing
- Database software proficiency
- Organizational skills
- NIST standards
- NIST cybersecurity framework
- Software implementation
- Vulnerability management
- MacOS Server
- Computer hardware
- Penetration testing
- IT
- Security - Security experience (3-5 years)
- Cloud security engineering
- Computer science
- VoIP
- Microsoft Outlook
- Active Directory management
- Equipment troubleshooting
- Network administration
- Network engineering
- SQL databases
- Computer skills
- Microsoft SQL Server
- Firewall
- Network troubleshooting
- Computer networking
- Email support
- IP networking
- Help desk
- Picture archiving and communication systems (PACS)
- IOS
- Analysis skills (4 years)
- Microsoft Office
- Linux
- Writing skills
- Windows
- Incident management
- Cybersecurity
- VPN
- Active Directory
- Information Security
- Laptop (troubleshooting support)
- Antivirus software
- Operating systems
- Attention to detail
- IT support
- Communication skills
- Printer (troubleshooting support)
- Risk management
- Driving
- Vulnerability assessment
- UNIX
- Project management
- IOS support
- MacOS
- Leadership
- IT experience within healthcare
- Network protocols
- Databases
- DNS
- SIEM
- SQL
- Intrusion prevention systems (IPS)
- Remote access software
- Software troubleshooting
- Technical support
- Mobile device management
- Network security
- AI
- Python
- Network hardware support
Certification
- Google AI Essential, 07/01/24, Present
- Google Cybersecurity Certification, 07/01/24, Present
- Driver's License
- CompTIA Security+
Languages
English
French
Timeline
Security Officer
Imade Security
08.2025 - Current
Account Manager
AT&T
07.2024 - 07.2025
Associate in Law - Law
University of Parakou
11.2021 - 03.2024
High school diploma -
CSU Verger
Some College (No Degree) - Cyber Security
EC-Council University