Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mounica Mangam

Austin,TX

Summary

Manual Testing professional with over 5 years of experience in the software testing field. Adept in Test Planning, Test Strategy, and Test Case Design and Development with a strong focus on quality assurance processes. Proficient in Defect Management and well-versed in the Software Development Life Cycle (SDLC) and Agile methodologies. Recognized for exceptional analytical abilities, problem-solving skills, and adaptability to new technologies. A team player with proven leadership and effective communication skills, ensuring successful collaboration with stakeholders.

Professional in quality assurance, prepared to elevate organizational standards. Known for implementing robust testing frameworks and driving quality improvements. Effective collaborator, ensuring seamless team dynamics and adaptive to project needs.

Overview

9
9
years of professional experience

Work History

QA Lead / Offshore POC

Meta (Client) QualiTest
11.2024 - Current
  • - Defined manual test strategies for new features and products, working closely with PMs, designers, and engineers.
  • - Identified high-risk areas and planned regression, smoke, exploratory, and release testing cycles.
  • - Performed hands-on manual testing across multiple platforms (iOS, Android, Web, VR), validating functionality.
  • - Managed bug life cycle: logged issues in Meta’s internal tools with detailed repro steps, coordinated with developers.
  • - Collaborated in dogfooding sessions and bug bashes with engineers for new feature validation.
  • - Tracked and reported weekly and monthly quality metrics including bug rates, test coverage, and release health.
  • - Worked on GenAI and Meta Verified (MV4) products, ensuring end-to-end product quality.
  • - Investigated Sev issues in production, drove RCA analysis, and verified fixes.
  • - Onboarded and mentored new QA teammates, sharing best practices and internal tool expertise.
  • - Represented QA in cross-functional meetings (standups, sprint planning, product reviews) and partnered with stakeholders.

Senior Test Engineer (POC)

QualiTest
12.2021 - 11.2022
  • - Led a team of 6 testers, providing guidance and ensuring timely delivery of testing milestones.
  • - Conducted extensive manual testing (Functional, Integration, System, Regression, Sanity, and Smoke Testing) with a focus on quality assurance and process improvement.
  • - Developed and executed detailed test cases based on Software Requirement Specifications (SRS), ensuring comprehensive test coverage.
  • - Collaborated with stakeholders through daily status reporting, defect stand-up calls, and meetings, maintaining transparent communication.
  • - Conducted User Acceptance Testing (UAT), ensuring the final product met client expectations and project requirements.

QA Tester 2

Cognizant
02.2020 - 12.2021
  • - Analyzed requirements and collaborated with Business/System Analysts to clarify client needs.
  • - Designed and executed test cases over 1000+ , including load, performance, ad hoc, and exploratory testing, ensuring product quality.
  • - Managed defect reporting, verification, and closure using JIRA, maintaining clear communication with stakeholders with 100% success rate.
  • - Participated in daily status meetings to ensure project alignment and timely issue resolution.

QA Tester 1

Mphasis
12.2016 - 04.2018
  • - Prepared detailed test cases and test data aligned with application requirements.
  • - Performed comprehensive manual testing, including functional, regression, system, and acceptance testing.
  • - Actively engaged in daily status reporting and meetings to ensure effective communication and project alignment.

Associate Software Engineer

Mphasis
04.2016 - 12.2016
  • - Conducted functional, regression, system, and acceptance testing with a focus on precision and detail.
  • - Engaged in daily status reporting and meetings to ensure project alignment.

Education

Master of Science - Information Technology Project Management

Webster University
St Louis, MO
08-2024

Bachelor of Science - Computer Science and Engineering

Vishnu Engineering College For Women
Bhimavaram India
04.2015

Skills

  • Technical Skills:
  • - Testing Tools: Jira, Testrail, Jmeter, Postman
  • - Operating Systems: Windows, XP, MAC OS, Windows Server
  • - Testing Methodologies: Manual Testing, Performance Testing, Functional Testing, Integration Testing, Regression Testing, System Testing, Usability Testing
  • - Agile Framework: Scrum, Agile Methodology, Continuous Deployment
  • Soft Skills:
  • - Communication: Clear and effective communication with stakeholders at all levels
  • - Leadership: Proven ability to lead and mentor testing teams
  • - Problem Solving: Strong analytical skills and ability to troubleshoot complex issues
  • Manual & Functional Testing, Test Case Design & Execution, Regression Testing, Defect Management, Test Strategy Development, Mobile & Cross-Browser Testing, Scrum Methodology, Software Development Lifecycle (SDLC), Quality Metrics & Root Cause Analysis, Load Testing

Languages

English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual

Timeline

QA Lead / Offshore POC

Meta (Client) QualiTest
11.2024 - Current

Senior Test Engineer (POC)

QualiTest
12.2021 - 11.2022

QA Tester 2

Cognizant
02.2020 - 12.2021

QA Tester 1

Mphasis
12.2016 - 04.2018

Associate Software Engineer

Mphasis
04.2016 - 12.2016

Master of Science - Information Technology Project Management

Webster University

Bachelor of Science - Computer Science and Engineering

Vishnu Engineering College For Women