Mounica Peddada

• Company Overview: Business Network International
• Reached out to business owners and onboarded them into the BNI network.
• Scheduled and coordinated meetings for various batches.
• Contributed to operations management, process optimization, and inventory oversight.
• Supported marketing efforts and improved workflow efficiency through team collaboration.
• Business Network International

• Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Cross-trained and backed up other customer service managers.

• Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
• Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
• Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
• Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.

• Company Overview: Inland Psychiatric Medical Group, Remote for USA Hospital
• Communicated effectively with psychiatric patients and billing departments.
• Developed strong verbal communication skills.
• Handled overdue bill collections and patient inquiries.
• Inland Psychiatric Medical Group, Remote for USA Hospital

Expected Dec 2025

• Thesis: Business Forecasting - Tools: Excel
• Thesis: Data Visualization in Business Analytics - Tools: Tableau, Excel
• Thesis: Database Management - Tools: MySQL

Pursuing graduate studies in the United States with exposure to cross-cultural teams, U.S. business environments, and global analytics standards.