Mounika Duddukuri

· Analyzed large datasets, including patient records, claims data, and clinical outcomes, to identify trends and generate actionable insights for improving patient care and operational efficiency.

· Developed predictive models using Python and R to forecast patient readmission rates, enabling targeted interventions that reduced 30-day readmissions by 15%.

· Extracted and analyzed data from Electronic Health Records (EHR) systems (e.g., Epic, Cerner) to optimize clinical workflows and improve patient outcomes.

· Ensured compliance with HIPAA, CMS, and other healthcare regulations by maintaining accurate and secure patient data reporting processes.

· Designed interactive dashboards in Tableau and Power BI to visualize key performance indicators (KPIs) such as patient satisfaction, treatment costs, and length of stay.

· Conducted population health studies to identify disparities in chronic disease management, leading to the implementation of targeted intervention programs.

· Analyzed claims data to identify billing discrepancies and inefficiencies, resulting in $200K annual cost savings for the organization.

· Supported quality improvement projects by analyzing patient outcomes and identifying areas for clinical and operational enhancements.

· Cleaned, validated, and transformed raw healthcare data to ensure accuracy and consistency for reporting and analysis.

· Collaborated with clinicians, administrators, and IT teams to define data requirements and deliver actionable insights for strategic decision-making.

· Built machine learning models to predict high-risk patients for diabetes and heart disease, improving early intervention rates by 20%.

· Automated data collection and reporting processes using Python and SQL, reducing manual effort by 30% and improving efficiency.

· Conducted retrospective studies to evaluate the effectiveness of treatments and interventions, contributing to peer-reviewed research publications.

· Tracked and analyzed KPIs such as patient readmission rates, treatment adherence, and adverse events to measure the effectiveness of healthcare programs.

· Provided training and support to staff on data entry, reporting tools, and data interpretation, ensuring accurate and consistent data collection.

Skills: MySQL, Microsoft Access, MS- Excel (Pivot tables, VLOOKUP's, Macros), MS-PowerPoint, SAS (Proc SQL, SAS Macros, Proc REPORT, SAS ODS), Tableau (visualization & Dashboard generation), R, Python

· Managed daily administrative operations, including patient scheduling, billing, and insurance claims processing, ensuring efficient front-office workflows.

· Served as the first point of contact for patients, providing exceptional customer service and coordinating treatment plans with orthodontists.

· Verified insurance benefits and processed claims, reducing billing errors and improving reimbursement turnaround.

· Maintained accurate patient records in compliance with OSHA, HIPAA and state dental board regulations.

· Assisted with financial planning and payment plans for patients, explaining treatment costs and coordinating payment options.

· Coordinated with orthodontists and clinical staff to streamline office efficiency and enhance patient care.

· Managed office inventory, ordered supplies, and ensured the smooth operation of the orthodontic practice.

· Trained and supervised front desk staff, implementing office protocols to improve workflow and patient satisfaction.

· Oversaw daily operations of a busy dental practice, ensuring smooth workflow and patient satisfaction.

· Managed scheduling, patient records, and billing processes with a high level of accuracy and efficiency.

· Provided exceptional customer service, addressing patient inquiries and concerns promptly and professionally.

· Coordinated patient appointments, follow-ups, and treatment plans, ensuring optimal care and satisfaction.

· Handled accounts receivable and payable, insurance claims, and payment processing.

· Implemented strategies to reduce outstanding balances and improve revenue collection.

· Ensured compliance with HIPAA regulations and maintained confidential patient records.

· Prepared and updated patient charts, treatment plans, and other necessary documentation.

· Collaborated with dentists, hygienists, and other staff to ensure seamless patient care.

· Conducted staff training on new software, office protocols, and customer service best practices.

· Utilized dental practice management software (Dentrix, Eagle soft) for scheduling, billing, and record-keeping.

· Implemented digital systems for patient intake and electronic health records (EHR).

· Developed and executed marketing strategies to attract new patients, including social media campaigns and community outreach.

· Managed patient referral programs and maintained relationships with local healthcare providers.

· Monitored and ordered dental supplies, ensuring adequate stock levels and cost-effectiveness.

· Negotiated with vendors to secure competitive pricing for dental materials and equipment

· Liaised closely with clients from hospital and pharmaceutical industries to identify their needs and goals by analyzing and visualizing data to deliver key business insights to drive client growth.

· Piloted the design of interactive dashboards, leveraging expertise in tableau to meet all clinical and business needs.

· Utilized SQL to optimize processes for extracting and manipulating multiple databases. Created multiple SQL stored procedures to extract data and generate regular business and financial reports.

· Performed standard and ad-hoc analysis using SQL and BI tools that provide useful insights.

· Conducted in-depth research to identify seasonal trends, issues, and disease patterns to inform hospital business planning and needs analysis. Partnered with supervisors to support decision making, leveraging Excel & SAS to deliver efficient analyses.

· Developed report automation processes using Microsoft Accessto improve turnaround time and reporting capabilities.

· Generate data reports and materials for site management using SAS.

• Maintain, repair, manage, and update databases; provide programming for projects on an ongoing basis.
• Supported technical team members for technologies such as SAS, Microsoft Excel and SQL server.
• Participated in refinement and technical documentation of database reporting requirements.

Skills: MySQL, Microsoft Access, MS- Excel (Pivot tables, VLOOKUP's, Macros), MS-PowerPoint, SAS (Proc SQL, SAS Macros, Proc REPORT, SAS ODS), Tableau (visualization & Dashboard generation), R, Python.

· Diagnosed and managed a wide range of oral diseases, including oral mucosal disorders, oral manifestations of systemic diseases, and temporomandibular disorders (TMD).

· Interpreted radiographic images, including panoramic radiographs, periapical radiographs, and CBCT scans, to identify and evaluate dental and maxillofacial conditions.

· Conducted thorough patient examinations, including medical and dental histories, clinical assessments, and radiographic evaluations.

· Collaborated with interdisciplinary teams, including oral surgeons, periodontists, and prosthodontists, to develop comprehensive treatment plans for patients.

· Conducted and interpreted biopsies and histopathology examinations for accurate diagnosis and appropriate treatment recommendations.

· Provided patient education on oral health, disease prevention, and treatment options.

· Utilized electronic health record (EHR) systems to document patient encounters, treatment plans, and radiographic findings.

· Stayed updated with the latest advancements and research in oral medicine and radiology through continuing education courses, conferences, and professional publications.

· Conducted a thesis using CBCT images to check reliability of root diameter and root canal diameter of maxillary central incisor for age estimation using cone beam computed tomography.

· Attended Peripheral oncology posting at Omega Hospitals (Guntur, Andhra Pradesh,India)-Managed peripheral oncology postings, ensuring accurate charge entry, reconciliation, and compliance with billing regulations while collaborating with providers, coders, and revenue cycle teams to optimize charge capture and prevent revenue leakage.

· Monitored financial performance and data integrity, tracking missing charges, patient no-shows, and oncology metrics, supporting tumor registry functions, conducting audits, enhancing reporting with finance and analytics teams, and leading training and process improvement initiatives.

· Collaborate with oncologists, clinical researchers, and hospital leadership to support evidence-based decision-making.

· Conducted in-depth analysis of oncology patient data to identify trends, outcomes, and areas for improvement.

· Oversee the collection, validation, and submission of oncology-related data to national and state-level cancer registries, including the National Cancer Registry Programme (NCRP), ICMR-NCDIR, and other regulatory bodies.

SOWMYA DENTAL HOSPITAL

2018 ‘FEB – 2018’MAY

· Provided complete dental health care in a team consisting of 5 doctors, 2 assistants, 2 hygienists and administrative staff. Diagnosing patients and treatment was planned and explained to them and then perform treatments required to them.

Performed routine dental health checkup, restorative treatments, extensive cosmetic procedures, prosthodontics procedures and endodontics procedures

· Provided complete dental health care in a team consisting of 5 doctors, 2 assistants, 2 hygienists and administrative staff. Diagnosing patients and treatment was planned and explained to them and then perform treatments required to them.

· Performed routine dental health checkup, restorative treatments, extensive cosmetic procedures, prosthodontics procedures and endodontics procedures.

· Diagnosed and provided dental treatment plans, Restorative Procedures, Extractions, Scaling and explaining care and maintenance measures to the patients. Counselling patients with habits and make them to Cesate habit to improve health status.

· Participated in outreach programs and brought awareness in people about dental health.

· Examined patient teeth, gums and surrounding tissue, using appropriate instruments and equipment to look for any signs of disease.

· Educating people and counselling them regarding their habits and provide them with dental care and provide them with oral health care services.

To understand the patient health history and in detail about the disease x-rays are reviewed and explained them about their disease and the treatment needed for that disease