Mounika Reddy

• Led end-to-end coordination of enterprise application enhancements, including internal learning systems and payroll-related platforms, by organizing timelines, deliverables, and cross-team activities to accelerate overall delivery by nearly 25%.
• Created detailed workflow diagrams and documentation to support compliance requirements, internal audits, and standardized practices across various business groups.
• Built and managed centralized SOP libraries across departments, strengthening process consistency, improving audit preparation, and reducing operational errors by roughly 25%.
• Gathered business requirements, managed scope discussions, and supported change control processes to keep the project direction aligned with evolving stakeholder needs.
• Designed repeatable process models and governance structures that unified workflows across multiple teams, ensuring consistent execution and adherence to organizational standards.
• Facilitated Agile ceremonies—including sprint planning, daily stand-ups, backlog reviews, and retrospectives—using Jira and Confluence to maintain transparency and structured documentation.
• Directed UAT preparation and execution with QA teams, developing test scenarios, validating results, and contributing to major releases that achieved more than 95% defect-free outcomes.

• Guided cross-functional teams throughout all phases of the project lifecycle—from requirement discovery and workflow optimization to UAT execution—resulting in a 30% improvement in overall system performance.
• Led stakeholder discussions to capture business needs, validate current and future-state processes, and ensure alignment between operational goals and technical delivery.
• Oversaw project activities using both Agile and Waterfall approaches, coordinating sprint ceremonies, monitoring progress, and managing risks to maintain on-time delivery.
• Worked closely with product owners, development teams, and QA to refine priorities, validate functionality, and support backlog management, and integration testing for enterprise applications.
• Built real-time dashboards and analytical reports using Power BI and Excel, providing leadership with clear visibility into project health, KPIs, and decision-driving insights.

• Helped gather, analyze, and organize academic and administrative data to support ongoing university initiatives and reporting needs.
• Designed Excel-based dashboards and metric reports that improved visibility into project performance and increased stakeholder participation in feedback sessions by 20%.
• Assisted project teams by maintaining documentation, coordinating meetings, and streamlining communication between faculty, staff, and other campus stakeholders.

• Assisted project leads in coordinating deliverables, timelines, and risk logs for public health data initiatives.

• Maintained project documentation and reporting dashboards tracking scope changes and milestone progress

• Supported user requirement collection and communicated updates between technical and non-technical stakeholders effectively.

• Managed documentation repositories ensuring accuracy, traceability, and audit compliance throughout project phases.

• Supported QA activities and deployment readiness efforts ensuring system reliability and user satisfaction.

• Assisted project managers with project initiation activities, including planning sessions, scope definition, and stakeholder identification.
• Gathered and documented business requirements, translated needs into functional specifications, and helped reduce rework by 20%.
• Maintained project schedules using Microsoft Project and Excel, improving task accuracy and decreasing scheduling conflicts by 15%.
• Coordinated internal system rollouts by validating functionality, organizing feedback sessions, and increasing user adoption across multiple teams.
• Implemented process improvements and workflow updates, reducing ticket resolution time by 35% across operations.
• Collaborated with engineering and operations teams to analyze system issues, refine requirements, and optimize internal workflows.
• Updated project status reports, risk logs, and issue trackers to support timely delivery and clear communication with leadership.
• Performed QA reviews to ensure data accuracy, process consistency, and system reliability for internal tools.
• Supported pilot testing and UAT activities, collected user feedback, and contributed to a 30% increase in engagement during rollout phases.