Mounika Chowdary Kanuru

Client : Santee Cooper || Skills : Oracle CC&B, MDM, C2M, CCS

• Involved in upgradation of On Prem to CCS activities.
• Migrating the code from On Prem Environment to CCS Environment , thereby testing the migrated codes if that supports the CCS Environment.
• Worked on the functionalities like Levy NSF Adjustment, Budget True Up Algorithm, Create Customer Contact for Land Lord Batch, SA Active Days Computation, LandLord Reversion

Algorithm.

• On Successful testing in the CCS Environment then moving further to CCS DEV Environment and preparing the TTD, UTD and RN.
• Also preparing the release packages involves release documents, cma, java code(jar file) and then releasing to move to System Testing Phase.

Client : NWC - National Water Company || Skills : Oracle CC&B , MDM , C2M

• Involved in resolving the daily incidents as part of support for the project.
• Working on resolving incidents for New Connection, Customer Information, Registration and other modules.
• Providing solutions for the errors, correcting the data thereby resolving the incidents on daily basis.

Client : Meralco - C2M Implementation || Skills : Oracle CC&B, MDM, C2M

• Involved in Functional and Technical discussions for requirement gatherings from client.
• Based on the functional documents, splitting the technical components and the preparing the pseudo logic for developments.
• Worked on development of Case types in SA – Service Application module.
• Worked on the cases like : New Service Application, Change in Rate, Termination of Service Contract, Re-modelling of Service Entrance, Transfer of Service Contract.
• Creating the cases through Inbound Webservices via SOAP UI and working on the case lifecycle logic based on the algorithms plugged in each lifecycle states.
• Creation of Outbound messages, Business Objects and Master configurations.
• Leading and mentoring a team of 14 members for SA , Payments and MUB modules.
• Resolving the SIT, SQT issues raised by the client and the testing team.
• Fixing the issues and updating the status in JIRA on timely basis.
• Guiding the team in development issues and supporting for Unit Test Document Preparation.
• Drafting the functional test cases for Payment and Credit Collections modules.
• Closely monitoring the team and Validating the test cases and the quality checks for code and the test evidences uploaded for the respective test cases execution.
• Preparing the CMAs for code migration from Development environment to higher environments.
• Developments and client meetings for SA- Service Application Module.
• Leading the internal team for SA development items.
• Involved in designing of To-Be process and documenting business process using Visio.
• Fit-Gap analysis to map the business process with Oracle C2M and categorization of components broadly between configuration and customization.
• Defining data migration strategy and source to target mapping.
• Conducted walkthrough sessions with respective stake holders to demonstrate best practices and actively suggesting an alternative solution for process improvements.

Client : Con Edison - CC&B Implementation || Skills : Oracle CC&B, MDM, C2M

• Involved in Functional and Technical discussions for CRM, metering and payment modules.
• Bug fixes in UAT environment and enhancements from the customer.
• Drafting test cases and performing testing for SIT environment.
• CR Enhancements developments as per the client requirements.

Client : EWA Bahrain - MDM Intergration || Skills : Oracle CC&B, MDM, C2M

• Worked on the MDM Remote commands such as :
• Device Status check command, On Demand Read, Commissioning and Decommissioning
• Measurements- Creation of IMDs from HES to C2M
• CMA Import and Export
• Technical document preparation and Unit test documents
• Monitoring the queues and the daily file processing.

Client : CLK Enerji/KOLIN GAS || Skills: Oracle CC&B, MDM

• Worked as technical developer on the CCB components for the CRM module.
• Developed components like: Scripting – BPA scripts, Plug-in scripts, Service Scripts and developed BPA scripts for Customer Registration, Contract amendment, Contract Cancellation, Retail Contract Agreement, Tariff Change, etc
• Worked BO, MO, Zones and Zone Types, Portals, UI Maps.
• Configuration of Order, Campaign and Packages for New Customer Registration Process.
• Had good knowledge on CRM Module processes and the business functionalities.
• Preparing Unit Test documents for the development components thereby supporting the SIT team during the Test scenarios/Test cases drafting and the test data preparation.
• Experience in configuring, implementing & testing various business components in OUAF application, i.e., like Batches, Algorithms, Inbound web services, UI Maps, Zones, Business Services, To-Do, Menus, Scripts.
• Solutioned, developed & configured business logic for various business processes in Oracle Customer Care & Billing.
• Resolving technical conflicts which arise over a period of time during various stages of implementation.
• Involved in R&D and POC’s for the new enhancements from the client based on the functionalities.
• Worked on Metering and Billing components like Field operations and FA types
• Meter management and meter Bulk uploads.
• Dispatch field activities screen and redispatch screen , XAI SOAP requests.
• Dispute billing and retail billing functionalities.

Client : GCWW || Skill : Oracle CC&B, MDM

• Analyzing and fixing production bugs.
• CR documents review for Enhancement developments.
• ·Exception reports on daily basis.

Client : EHC - Oman || Skill : Oracle CC&B, MDM

• Prepaid Recharge Screen from 3rd party systems like CPS.
• Prepaid Id search from dashboard.
• Prepaid to postpaid and viceversa conversion.
• Prepaid Recharge Screen.
• Report button on case portal for NEW CONNECTION case type.

Client : ATCO - MDM/CCS Implementation || Skill : Oracle CC&B , MDM , CCS

Worked on CCB Testing functionalities like -

• Meter Bulk upload, Payment and Adjustment upload.
• Payment received vend XMLs
• SMS on demand.
• Drafting test cases and scenarios for functionalities.
• Design documents review.