Experienced IT Operations Manager with a strong background in managing IT infrastructure, systems, and support teams. Skilled in ensuring smooth day-to-day operations, improving system performance, and leading projects. Known for solving problems quickly, managing teams effectively, and keeping IT services reliable and secure
Hi, I’m
MOURAD AJANA
IT Operations Manager
Lyons,IL
Summary
Overview
16
years of professional experience
4
Languages
Work History
MARJANE HOLDING
Regional IT Operations Manager
05.2016 - 12.2023
Job overview
- Company Overview: Retail
- Implementation of the information systems strategy and digital transformation
- Redesign of the IT infrastructure for warehouses and stores
- Installation of new server rooms for new store openings
- Implementation of a new virtual infrastructure (VMware) with XCP-ng
- Implementation of an IT network security solution (firewall) at the sites and warehouses (Fortigate)
- Interconnection of all sites to the head office via secure encrypted links (IPSEC VPN) from FORTIGATE
- Implementation of the Gold V5 retail ERP
- Validation of expenditure and investment projects and preparation of annual budgets
- Reporting and IT dashboard for senior management
- Drafting of IT project specifications
- Implementation of the Symantec centralized antivirus solution
- Implementation of the Office 365 collaborative solution for all sites
- Implementation of a network and server infrastructure monitoring platform
- Management of a team of technicians (6 people)
- Implementation of Cognos ERP, HRacces
MARJANE HOLDING
IT Operations
04.2008 - 05.2016
Job overview
- Company Overview: Retail
- Monitoring and analysis of the load, capacity and performance of IT resources.
- Participation in the organizational projects of the various departments
- Administration of the computer park of ~500 computers, ~80 servers
- System administration (Windows Server 2003 / 2008 /2012 R2, Linux, VMware).
- Implementation and management of Symantec exec backups.
- Resolution and follow-up of IT incidents N1 and N2 via HELPDESK.
- Implementation and administration GLPI (management of computer equipment).
- Coordination with the various service providers and project management
Education
Higher Institute of Applied Engineering IGACasablanca
Master's degree from Network of information systems
07-2007
University Overview
University Universiapolis
Bachelor's degree from Networks and Distributed System
06-2005
University Overview
Abdellah ChefchaouniAgadir
High School from Scientific Baccalaureate
05.2001 - 01.2001
University Overview
Skills
Network and Infrastructure Management
Interests
Passionate about old technology
Travel
Hiking
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursWork from home optionAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Professional Working
French
Native or Bilingual
Spanish
Professional Working
Arabic
Native or Bilingual
Similar Profiles
Youssef BELMKADEMYoussef BELMKADEM
Contrôleur de gestion central at Marjane HoldingContrôleur de gestion central at Marjane Holding
Yassine BEN SAIDYassine BEN SAID
Agricultural Technician at Marjane HoldingAgricultural Technician at Marjane Holding
Moad LabsiliMoad Labsili
Caissier at Marjane HoldingCaissier at Marjane Holding
Danielle BielbyDanielle Bielby
Operations Analyst at MRV Dairy SolutionsOperations Analyst at MRV Dairy Solutions
Snezana PavicevicSnezana Pavicevic
RN SUPERVISOR VASCULAR SURGERY CLINIC at Loyola University Medical CenterRN SUPERVISOR VASCULAR SURGERY CLINIC at Loyola University Medical Center