Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mourine Mwaipopo

Richmond,TX

Summary

Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Package Handler

Amazon
03.2021 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

Customer Service Representative

Apple
01.2021 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Package Handler

Dollar Tree Distribution Center
04.2018 - 08.2021
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.

Education

Bachelor Of Science In Nursing - Registered Nurse

Galen College of Nursing
Houston, TX

Associate Of Applied Science - Nursing

Houston Community College
Houston, TX
05.2022

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Loading and unloading
  • Packing boxes
  • Sorting packages
  • Label reading
  • Package preparation
  • Shipping and receiving
  • OSHA compliant
  • Shipping documentation

Languages

English
Full Professional

Timeline

Package Handler

Amazon
03.2021 - Current

Customer Service Representative

Apple
01.2021 - 12.2024

Package Handler

Dollar Tree Distribution Center
04.2018 - 08.2021

Bachelor Of Science In Nursing - Registered Nurse

Galen College of Nursing

Associate Of Applied Science - Nursing

Houston Community College

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Mourine Mwaipopo