Hi, I’m
Moussa Comara
Baltimore,MD
Summary
Dynamic Assistant Manager with a proven track record at Little Caesars, excelling in operations management and customer relations. Spearheaded initiatives that significantly enhanced customer satisfaction and streamlined financial processes. Adept at fostering team motivation and leveraging business administration skills for strategic growth. Achieved notable improvements in staff development and operational efficiency.
Overview
1
Certification
Work History
Little Caesars
Assistant Manager
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Financial & Accounting Abidjan, Côte D’Ivoire
06.1988
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
- Employee Scheduling
- Operations Management
- Marketing knowledge
- Customer rapport
- Recruiting and interviewing
- Sales Strategies
- Compliance understanding
- Retail Operations Management
- Strategic Planning
- Sales Growth
- Policy Enforcement
- Orientation and training
- Sales Reporting
- Employee Performance Evaluations
- Project management abilities
- Employee performance evaluation
- Cost Control
- Project Management
- Financial Management
- Budgeting and finance
- Business Administration
- Schedule oversight
- Meeting facilitation
- Business Development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
- Area of certification Training - Timeframe
- Certified Job Title, Company Name - Timeframe
Languages
French
Native or Bilingual
French
Full Professional
Timeline
Assistant Manager
Little Caesars