Moussa Kaba
Austin,TX
Summary
As a leader in organizations, my focus is on promoting teamwork and ensuring customer satisfaction. I have a track record of driving revenue by emphasizing diversity and recruiting Emirates. I am proficient in problem-solving and leading teams with a growth-oriented mindset. Additionally, I have technical expertise in artificial intelligence, machine learning, and cloud computing. I am adept at imparting new knowledge and best practices while fostering a cooperative and encouraging team atmosphere.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Dell Technologies
07.2023 - 04.2024
- Engage Business Marketing leads to grow new buyers and retain and grow existing buyers
- Responsible for driving 50-70 outbound calls and emails with the goal of selling to new prospects and/or upgrading existing customers' products and services
- Provide an exceptional experience to Business customers advising them on the best technology to make their business successful
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders
Liaison
Crunch Fitness
01.2020 - 01.2021
- Collaborated with sales, marketing, and partners to build the sales pipeline and resolve conflicts with third parties while maintaining a customer-obsessed approach and growth mindset
- Valued diversity and participated in onboarding and training to obtain MS Fundamentals and technical skills through certifications and courses at Microsoft
- Developed and maintained a customer-obsessed approach, growth mindset, and team-oriented attitude throughout all aspects of my work.
Supervisor
Big Ten Party Stores East
01.2021 - 01.2022
- Responsibilities include supervising, coaching, and directing the sales staff, engaging in sales processes with customers, collaborating with store management, and ensuring compliance with visual merchandising standards
- The Sales Manager career track includes a comprehensive training program to attain proficiency in sales, coaching, training, and store operations
- Achievements include meeting monthly sales goals, providing exceptional service, mentoring sales representatives, and implementing effective marketing strategies to increase revenue and customer satisfaction.
Student Athlete
Michigan State University
01.2019 - 01.2022
- Assessed performance following athletic competition, identifying strengths and weaknesses, and making adjustments to improve future performance
- Contributed to team success by offering play suggestions and attending every practice and training section
- Sought out opportunities to improve physical condition, consulting with health professionals, improving nutrition, and maintaining a continuous training schedule
Education
Bachelor - Interdisciplinary Studies
Michigan State University
East Lansing, MI07.2023
Skills
- Strategic thinking Expert
- Leadership Experienced
- Data analysis Experienced
- Detail Task Prioritization Expert
- Conflict Resolution Expert
- Project Management Experienced
- LANGUAGES French Highly proficient
- Interpersonal Communication
- B2B Sales
- Salesforce CRM
Timeline
Inside Sales Representative
Dell Technologies
07.2023 - 04.2024
Supervisor
Big Ten Party Stores East
01.2021 - 01.2022
Liaison
Crunch Fitness
01.2020 - 01.2021
Student Athlete
Michigan State University
01.2019 - 01.2022
Bachelor - Interdisciplinary Studies
Michigan State University