Moussa Kaba
Austin,TX
Summary
As a leader in organizations, my focus is on promoting teamwork and ensuring customer satisfaction. I have a track record of driving revenue by emphasizing diversity and recruiting Emirates. I am proficient in problem-solving and leading teams with a growth-oriented mindset. Additionally, I have technical expertise in artificial intelligence, machine learning, and cloud computing. I am adept at imparting new knowledge and best practices while fostering a cooperative and encouraging team atmosphere.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Dell Technologies
Round Rock, TX
07.2023 - 04.2024
- Engage Business Marketing leads to grow new buyers and retain and grow existing buyers
- Responsible for driving 50-70 outbound calls and emails with the goal of selling to new prospects and/or upgrading existing customers' products and services
- Provide an exceptional experience to Business customers advising them on the best technology to make their business successful
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders
Liaison
Crunch Fitness
East Lansing, MI
01.2020 - 01.2021
- Collaborated with sales, marketing, and partners to build the sales pipeline and resolve conflicts with third parties while maintaining a customer-obsessed approach and growth mindset
- Valued diversity and participated in onboarding and training to obtain MS Fundamentals and technical skills through certifications and courses at Microsoft
- Developed and maintained a customer-obsessed approach, growth mindset, and team-oriented attitude throughout all aspects of my work.
Supervisor
Big Ten Party Stores East
01.2021 - 01.2022
- Responsibilities include supervising, coaching, and directing the sales staff, engaging in sales processes with customers, collaborating with store management, and ensuring compliance with visual merchandising standards
- The Sales Manager career track includes a comprehensive training program to attain proficiency in sales, coaching, training, and store operations
- Achievements include meeting monthly sales goals, providing exceptional service, mentoring sales representatives, and implementing effective marketing strategies to increase revenue and customer satisfaction.
Student Athlete
Michigan State University
East Lansing, MI
01.2019 - 01.2022
- Assessed performance following athletic competition, identifying strengths and weaknesses, and making adjustments to improve future performance
- Contributed to team success by offering play suggestions and attending every practice and training section
- Sought out opportunities to improve physical condition, consulting with health professionals, improving nutrition, and maintaining a continuous training schedule
Education
Bachelor - Interdisciplinary Studies
Michigan State University
East Lansing, MI07.2023
Skills
- Strategic thinking Expert
- Leadership Experienced
- Data analysis Experienced
- Detail Task Prioritization Expert
- Conflict Resolution Expert
- Project Management Experienced
- LANGUAGES French Highly proficient
- Interpersonal Communication
- B2B Sales
- Salesforce CRM
Timeline
Inside Sales Representative
Dell Technologies
07.2023 - 04.2024
Supervisor
Big Ten Party Stores East
01.2021 - 01.2022
Liaison
Crunch Fitness
01.2020 - 01.2021
Student Athlete
Michigan State University
01.2019 - 01.2022
Bachelor - Interdisciplinary Studies
Michigan State University