Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Work Preference
Timeline
AssistantManager
MOUSSA SECK

MOUSSA SECK

chesterfield,MO

Summary

Technologies consultant is passionate about learning, providing top-notch customer service to clients, and introducing new technologies. I seek to utilize my development, project management skills, and passion for technology to help build and maintain the next generation of enterprise solutions. I am very comfortable in customer-facing roles and facilitate discussions and collaborations.

Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Content & Social Media Manager

Mo Futbol Studio
03.2023 - Current
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Drafted speeches for company executives and advised on media talking points.
  • Reviewed marketing materials and documents for brand accuracy and trending design.
  • Cultivated strong corporate image and identity with clear branding.
  • Increased brand awareness through development and implementation of successful public relations campaigns.
  • Fostered positive relationships with key business journalists in national and trade publications.
  • Collaborated with other departments to develop integrated branding and public relations strategies.

Sr Technical Program Manager – Decision Mgmt. Platform

Mastercard Inc
04.2021 - 09.2024
  • As a senior technical program, I have led numerous projects such as the department HashiVault migration, Moneysend migration from legacy, and generally small and mandatory projects from Mastercard
  • I managed and used fundamental working methods to track and manage the initiative
  • I also initiated a project related to employee experience, including hosting a bi-weekly onboarding working session to welcome new employees
  • I also created and launched a new SharePoint site used as the central location for employees & current employees to use as they onboard and get to know Mastercard and ways of working
  • Created project plans and identified critical milestones by tracking the progress of 3-4 project metrics
  • Demonstrate an understanding of software engineering, software development, or project management fundamentals that affect code implementation and customer experience
  • Demonstrate skills in articulating business and customer needs and awareness of current technology trends
  • Plan and manage a group of related technology projects, initiatives, and activities in a coordinated way from inception through successful delivery
  • Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks
  • Experience operating in an agile delivery model, including but not limited to sprints, releases, managing dependencies, roadmaps, and backlog prioritization
  • Demonstrated ability to operate with independence and autonomy

Product owner – Data Verification services

EQUIFAX
08.2020 - 01.2021
  • In my short time with Equifax so far, I have led Equifax squads towards transforming critical on-premises solutions towards 100% cloud-native environments, all with minimal impact
  • Use my knowledge in on-premises solutions and project management
  • I love cloud computing and data management
  • I have coached over 20 Developers and QA Analysts on working within Agile methodologies
  • My specialty is Continuous Delivery and, most importantly, Data integrity and delivering solutions free of Vulnerabilities
  • I have experience in defining SLAs and OLAs
  • I have experience implementing solutions on the ServiceNow platform across various modules—ITSM, CMDB, HR, Asset, and custom applications
  • Coach team towards meeting Agile methodologies
  • Responsible for prioritizing the backlog and creating and accepting user stories
  • It led and coordinated scrum and release activities for a cross-product, cross-group, multiple-team product release that allowed it to ship ahead of schedule
  • I helped research, plan, design, and implement a complete technology stack re-architecture, which enabled us to introduce speed and scalability improvements
  • Coordinate and manage code releases using tools like ServiceNow and Jira, share APIs with other IT groups, and Share and maintain contracts with third-party vendors
  • Develop ServiceNow change management flows and release template forms to streamline processes
  • Responsible for communicating project status to Product Architects & Leadership teams
  • Translate product ideas and vision into actionable work for our development team, including use cases, workflows, epics, stories, tasks, and products
  • Gathered business requirements from various departments to migrate data to work with the new systems and the downstream applications
  • Facilitated release planning, sprint planning, and retrospectives; responsible for creating tasks and writing stories in JIRA
  • Developed automated reports with tools like Google Data Studio, Smartsheet, and Jira
  • Research, plan, and develop a way of working (WoW) that follows the principles of Agile methodologies
  • Gathered user business requirements by meeting business users and generated business models and use cases
  • Conducted individual and group (JAD) sessions with business and technical units, including the directorial lead

Project Manager | IT

ROYAL CANIN
04.2019 - 04.2020
  • Diligent Agile/Waterfall Project Manager with ITIL certification as part of an ongoing effort to efficiently meet client needs
  • Adept at employing cross-platform applications, identifying better working methods, and delivering business-impacting applications and services
  • Specialize in all aspects of Agile/Waterfall development
  • Defined product roadmap and created backlog with the product owner and key business partners
  • Collaborated with the team, architect, and product owner to ensure the rightness of features and design
  • Act as the Product Owner, Scrum Master, and project manager
  • Perform quality reviews to ensure requirements are adequately documented
  • Developed, managed, and tracked project plans to implement requested features
  • Facilitated grooming and planning sessions with teams
  • Tracked and reported on project progress
  • Work with the team to adjust focus and approach as needed
  • Managed integration points with other product teams and the suite
  • Managed Royal Canin Finance transformation from a regional group to a global entity
  • The project was completed on time and under budget; our project became the global template for all Mars deployment going forward
  • Project Budget: $450,000
  • Automation and AI integration with the Royal Canin finance team
  • Migration of Royal Canin billing/collection from Microsoft Navision and Biztalk to using an SSIS environment hosted by Azure
  • Budget: $350k

Project Manager | GLOBE IS/IT PMO

NESTLE USA
10.2018 - 12.2018
  • Responsible for change management and implementation management techniques and approaches
  • Designed and developed a global process for the Globe IS/IT organization
  • We performed Issue management and resolution for the transformation project
  • And roles management changes
  • I work in a matrix environment with multiple stakeholders (CIO and leadership Team)
  • Making sure all transformation projects are appropriately documented
  • Managing communications and expectations of Globe IS/IT NA partners and standardizing processes across multiple regions/countries
  • Close cooperation with Digital, Production, IT, Marketing, and Development
  • Strategies
  • SAP Roles Management upgrade using Nestle internal tool & SAP

Project Leader | INFRASTRUCTURE, QUALITY ASSURANCE, OFFICE 365 MIGRATION (OFFICE 2016 UPGRADE)

EDWARD JONES
01.2018 - 08.2018
  • Responsible for overall project planning and managing infrastructure, QA tools, and process implementations
  • Managed released pipeline, working with business, marketing, and service delivery
  • Communicated release updates to all business units and Sr
  • Management
  • Support high-end, complex problem management to identify problems and develop workaround solutions and resolutions
  • Collaborate with other offices and territories to plan and implement new technology
  • I am generating detailed proposals in response to client RFPs, including but not limited to Project Execution Plans (PEPs), Manpower Plans, Schedule, Fee Spreadsheet, and Earned Value Tracking Tools

Implementation Project Manager | GLOBAL IMPLEMENTATION DELIVERY

CENTURYLINK INC | SAVVIS, CYXTERA INC.
01.2011 - 01.2017
  • They navigated teams through projects using clear communications and hands-on examples
  • Infused Agile project methodologies into implementation, adding flexibility to adjust solutions based on ever-changing requirements, built trusting relationships with customers and stakeholders by managing expectations and delivering results on time, and acted as the liaison between onsite technicians and customers
  • They made sure customers billed strictly adhered to company policies and signed contracts
  • They worked directly with the agile Applications Development team to provide daily Support aligned with a model of Continuous Delivery
  • Participate in understanding business requirements and release schedules
  • Support SaaS/PaaS projects and automated project workflow services
  • Led the team in moving external customer assets from multiple competitor sites to CenturyLink virtual cloud platform, completed the project on a tight deadline under risk of penalty for late delivery, and yielded $20K additional MRR
  • Implemented new order processing CRM tools to accelerate revenue realization for installation of Colocation, hosting products, and services – automated hand-off activities and CMDB, as well as the streamlined delivery process

Education

DevOps Engineering & AWS Solution Architect -

Udacity Nanodegree
San Francisco, CA
12.2020

Data Management & Analysis - undefined

WESTERN GOVERNORS UNIVERSITY
Salt Lake, UT
12.2020

Management Information Systems - undefined

MARYVILLE UNIVERSITY
St. Louis, MO
12.2012

Skills

  • Waterfall methodology
  • Agile methodology
  • Scrum
  • Amazon Web Service (AWS)
  • AWS Solution Architect
  • Azure DevOps Engineer
  • Docker
  • Kubernetes
  • Office 365
  • Microsoft Azure
  • Microsoft Visio
  • Smartsheets
  • Oracle Cloud
  • Adobe Creative Suite
  • SQL
  • Public cloud
  • Private cloud
  • Hybrid cloud
  • Atlassian (Jira, Confluence, Bitbucket)
  • Jenkins
  • Postman
  • Postgres
  • Scrum Master
  • Terraform
  • CloudFormation
  • CircleCI
  • GCP
  • Tableau
  • Campaign management
  • Community building
  • Event promotion
  • Google analytics
  • Analytics reporting
  • Visual design
  • SEO optimization
  • Influencer collaboration
  • Adobe creative suite
  • Online reputation monitoring
  • Social justice advocacy
  • Online marketing and advertising

Certification

  • Information Technology Infrastructure Library
  • AWS Cloud Practitioner
  • Tableau
  • ITIL

Languages

French
Native or Bilingual
English
Native or Bilingual

Software

Adobe Creative suite

Social Media

Spotify creator

Metricool

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceWork from home optionTeam Building / Company RetreatsCompany CultureFlexible work hours

Timeline

Content & Social Media Manager

Mo Futbol Studio
03.2023 - Current

Sr Technical Program Manager – Decision Mgmt. Platform

Mastercard Inc
04.2021 - 09.2024

Product owner – Data Verification services

EQUIFAX
08.2020 - 01.2021

Project Manager | IT

ROYAL CANIN
04.2019 - 04.2020

Project Manager | GLOBE IS/IT PMO

NESTLE USA
10.2018 - 12.2018

Project Leader | INFRASTRUCTURE, QUALITY ASSURANCE, OFFICE 365 MIGRATION (OFFICE 2016 UPGRADE)

EDWARD JONES
01.2018 - 08.2018

Implementation Project Manager | GLOBAL IMPLEMENTATION DELIVERY

CENTURYLINK INC | SAVVIS, CYXTERA INC.
01.2011 - 01.2017

Data Management & Analysis - undefined

WESTERN GOVERNORS UNIVERSITY

Management Information Systems - undefined

MARYVILLE UNIVERSITY

DevOps Engineering & AWS Solution Architect -

Udacity Nanodegree
MOUSSA SECK